I have a Dell Dimension 3000 series desktop.
I wasn't downloading or installing anything. A random popup appeared yesterday that said something about something being updated and I needed to reboot. I didn't recognize the popup. I want to say it was AVG but I'm not sure. I never rebooted. Today my PC was slow so I rebooted. When I did, a blue screen appeared with alot of information and this error Driver_IRQL_NOT_LESS_OR_EQUAL
So I rebooted and hit F8 to go into safe mode. This worked and I accessed my PC. I went to system restore and began that process. When my pc powered down and came back up, the blue screen reappeared. It now says "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP: 0X00000024 (0X00190203, 0x823E7C60, 0xC0000102, 0x00000000)
I can't move past this blue screen - safe mode or not...
Please advise.
Thank you,
Annie
Edited by Annie305, 06 March 2010 - 02:14 AM.