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Internet Connection Virus?


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3 replies to this topic

#1 Twa223

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Posted 05 March 2010 - 06:26 PM

EDIT... sorry i have windows vista 64 if that helps anymore.i recently got a couple virus' on my computer including av.exe and i have downloaded avg 9.0 and i already had spybot s&d and i ran those and it seemed to fix the problem but now im trying to use various download managers and none of them can connect to the internet including mozilla firefox at first i thought it was the firewall that avg has but i disabled it and allowed the programs and still not connecting to internet, so i looked around on google and found various programs to use and i have been trying them out but still not working i have used malwarebytes, glary utilities and a couple others i tryed hyjackthis but i didnt want to mess with stuff so ya... nothing can connect to the internet except ie. ive even tryed running all these things in safe mode and still no solution. There arnt really any error messages but ill watch out for them. If you can help me with this is would be greatly appriciated everywhere else ive gone doesnt help anything.

Edited by Twa223, 05 March 2010 - 09:25 PM.


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#2 Casey_boy

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Posted 06 March 2010 - 02:56 PM

Hi,

With the information you have provided I believe that you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 Twa223

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Posted 06 March 2010 - 05:26 PM

posted on board you said and i just wrote the same stuff i said on this one so i figured no need to attach link to this one thanks for the help

#4 Orange Blossom

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Posted 06 March 2010 - 06:45 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/300782/unknown-virus-affecting-internet-connection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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