Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

? about what I should see after running rkill.com


  • Please log in to reply
2 replies to this topic

#1 oldman77

oldman77

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:16 AM

Posted 05 March 2010 - 11:44 AM

Background: My daughter's new computer got infected. The virus is security tool.
It sets up in the middle third of the screen.
I have looked at and attempted the instructions on this site for removal but...
when I use the tip of start, type %UserProfile%\desktop to be able to get the program to "work" ie it brings up a small screen asking if i will allow it to run. It opens the small black window for a second. I have done this 3-4 times. The security tool screen is still in the center--is it supposed to be there?
I downloaded MBAM from a flash drive, renamed it, and tried to install it. A little bluish circle appeared and disappeared.
Than I used the userprofile window to try to install it, bluish circle and nothing. I guess any screen asking for approval/or where to put it are hidden behind the security tools screen. Even with the window showing the desktop I can't add folders or rename them on the c drive.
What am I not doing correctly?
I am not familiar with windows after win95. I use a mac.
oldman77

BC AdBot (Login to Remove)

 


#2 oldman77

oldman77
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:16 AM

Posted 05 March 2010 - 04:13 PM

I left the userprofile windoww up and shut the computer down. Win would not shutdown until the 2 windows were cleared, but security tool shut down. This allowed me to install Malwarebytes program and execute it. the rest of the procedure for finishing up and replacing the host file worked perfectly. Success Thank you
oldman77

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:16 AM

Posted 05 March 2010 - 04:21 PM

Hello, I was just posting to you ..when you replied.
Please post the MBAM scan log.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users