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Computer Keeps Freezing


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#1 SteveG05

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Posted 10 September 2005 - 12:01 AM

Ok my computer keeps freezing when ever i transfer files. It will also if i use it enough freeze but i can still move my mouse it is as if i am overloading it even though i on;y have one IE open.

MY MOBO is a Ausus A7V880
I have a AMD XP 3200+ Processor
I have 2 sticks of Kingston DDR SDRAM PC3200 215MB
I have 2 Western Digital 250GB Serial Hard Drives
I have a NEC DVD RW+/- Burner
My Graphics Card is a ATI 9800pro 128MB
I am running 2 extra fans but right now my case is totally open
My CPU is running at 43-44C
My MOBO is at 33-34C
Core Volts are at 1.71

I just flashed my BIO with the newest up date
I tried a new hard drive and not a serial
I tried clean OS

Nothing has worked. The only thing that worked was when me and my friend increased the core volts, but that over heated my Graphics Card and fried it.

I don't know what to do if you need more info please let me know and if you can help me please do. I don't know what to do and i don't want to increase the core volts again and fry my Graphics card.

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#2 Leurgy

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Posted 10 September 2005 - 02:04 PM

Hi SteveG05 and welcome to BC.

Having looked at your Motherboard manual I think you need to make sure that your ram is compatible. Page 21 shows the Kingston Product numbers that can be used with that board. Pay close attention to the fact that all recommended 256MB Ram sticks are single sided.

Page 53 shows the Advanced /Northbridge VIA KT880 Configuration in the Bios. Do you have the default settings?

Is your CPU correctly identified in the bios?

Are your drives set up as Raid?

Run the Western Digital Windows Data Lifeguard Diagnostics. Make sure your drives are operating properly.

Let us know how you make out.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

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#3 SteveG05

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Posted 10 September 2005 - 06:02 PM

Ok i ment to say 512 sticks and they match up they are: KVR400X64C3A/512.
My northbridge is configured properlly.
My CPU is being identified correctlly.

I used my MotherBoard set up disk for my Serial ATA.
The Western Digital Windows Data Lifeguard Diagnostics fail and here is what i got:




Test Option: QUICK TEST
Model Number: WDC WD2500JD-00KLB0
Serial Number: WD-WMAMR1061810
Firmware Number: 800.J580
Drive Type: IDE
Capacity: 768.27 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 11-Cable Test::Read diagnostics sector error!
Test Time: 17:58:16, September 10, 2005

Test Option: EXTENDED TEST
Model Number: WDC WD2500JD-00KLB0
Serial Number: WD-WMAMR1061810
Firmware Number: 800.J580
Drive Type: IDE
Capacity: 768.27 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 11-Cable Test::Read diagnostics sector error!
Test Time: 17:58:22, September 10, 2005




Test Option: QUICK TEST
Model Number: WDC WD2500JD-22HBC0
Serial Number: WD-WCAL75138929
Firmware Number: 800.D280
Drive Type: IDE
Capacity: 768.27 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 11-Cable Test::Read diagnostics sector error!
Test Time: 17:58:56, September 10, 2005

Test Option: EXTENDED TEST
Model Number: WDC WD2500JD-22HBC0
Serial Number: WD-WCAL75138929
Firmware Number: 800.D280
Drive Type: IDE
Capacity: 768.27 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 11-Cable Test::Read diagnostics sector error!
Test Time: 17:59:00, September 10, 2005


I don't know much about this test but why does it say that my drives are IDE and they have 768.27GB of space.

Could this be the problem? I am going to try the WD drivers and see if that helps.

#4 Leurgy

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Posted 10 September 2005 - 06:48 PM

Sure sounds like the problem.

Page 49 in the manual shows your main Bios menu. How are the hard drives recognized in the Bios? I don't think this is a true fail on the WD test, but rather a configuration issue. So look at the main Bios menu and the advanced one. On the main Bios menu, highlight the Primary Master and press enter (?) to get a sub menu to set it to SATA. I'm guessing here as there is not a whole lot of SATA info in that manual.

I'm interested to see what you come up with.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#5 SteveG05

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Posted 12 September 2005 - 09:46 AM

I still can not figure this problem out. I have updated every driver and yet nothing has worked. I think it has somethign to do with my HDD or my MOBO. I know it cann't be my CPU because i ran toast for liek 30min and it did not crash or freeze. I just replace my Power Supply and my Graphics Card so i don't know how it can be them. I don't think it is my HDD. What is the odds of 2 bad SATA HDD from 2 different stores.

#6 SteveG05

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Posted 12 September 2005 - 12:00 PM

I just did a RAM test a couple of tiem and i get a lot of errors and then it hangs up. Do you think my problem could be bad RAM.

#7 Leurgy

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Posted 12 September 2005 - 05:32 PM

Never a good sign. What test did you use? Try testing the Ram with just one stick installed, then swap it out and test the other.

Still don't know why you got those results with the WD Diagnostic though. If you only have one stick of Ram thats bad, put just the good one in and try that test again.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#8 SteveG05

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Posted 12 September 2005 - 07:37 PM

both fail and i ran a CPU test which did not fail so it is either my HDD my MOBO or my RAM, but i don't know here is my data from CPU-Z if that will help.

CPU-Z Report

--------------------------------------------------------------------------------

CPU-Z version 1.30.


CPU(s)
Number of CPUs 1

Name AMD Athlon XP
Code Name Barton
Specification AMD Athlon™ 3200+
Family / Model / Stepping 6 A 0
Extended Family / Model 7 A
Package Socket A
Technology 0.13
Supported Instructions Sets MMX, Extended MMX, 3DNow!, Extended 3DNow!, SSE
CPU Clock Speed 2200.2 MHz
Clock multiplier x 11.0
Front Side Bus Frequency 200.0 MHz
Bus Speed 400.0 MHz
L1 Data Cache 64 KBytes, 2-way set associative, 64 Bytes line size
L1 Instruction Cache 64 KBytes, 2-way set associative, 64 Bytes line size
L2 Cache 512 KBytes, 16-way set associative, 64 Bytes line size
L2 Speed 2200.2 MHz (Full)
L2 Location On Chip
L2 Data Prefetch Logic yes
L2 Bus Width 64 bits



Mainboard and chipset
Motherboard manufacturer ASUSTeK Computer INC.
Motherboard model A7V880, Rev 1.xx
BIOS vendor American Megatrends Inc.
BIOS revision 1009.001
BIOS release date 09/24/2004
Chipset VIA KT880 rev. 80
Southbridge VIA VT8237 rev. 00
FSB Select 400 MHz

Graphic Interface AGP
AGP Status enabled, rev. 3.5
AGP Data Transfer Rate 8x
AGP Max Rate 8x
AGP Side Band Addressing supported, enabled
AGP Aperture Size 128 MBytes



Memory
DRAM Type DDR-SDRAM
DRAM Size 1024 MBytes
DRAM Frequency 200.0 MHz
FSB:DRAM 1:1
CAS# Latency 3.0 clocks
RAS# to CAS# 3 clocks
RAS# Precharge 3 clocks
Cycle Time (TRAS) 8 clocks
# of memory modules 2
Module 0 Kingston DDR-SDRAM PC3200 - 512 MBytes
Module 1 Kingston DDR-SDRAM PC3200 - 512 MBytes



Software
Windows version Microsoft Windows XP Professional Service Pack 2 (Build 2600)
DirectX version 9.0c

i wish i could fix this problem and be doen with it.

#9 Leurgy

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Posted 12 September 2005 - 07:41 PM

Get some Ram (from your friend maybe?) that you know is good and see what happens.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#10 SteveG05

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Posted 13 September 2005 - 04:03 PM

I am going to try a RAM swap the only problem is I don't know if his RAM is compatible. The only difference between our computer is the Graphics card (He had a 9700pr and I have a 9800) and he has an older MOBO but i don't know what model. If the RAM swap works do you think that this CORSAIR CMX512-3200C2 RAM would be better then that Kingston Value RAM.

#11 Leurgy

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Posted 13 September 2005 - 09:54 PM

I've never been particular about what Ram I buy but I don't do any intensive gaming or video apps which is where your going to notice the difference for the average user. Corsair has that configuration tool on their website if you want to try that.

Beyond that, I don't see how bad Ram will affect the hard drive diagnostics you ran. But take it one step at a time and once you've got the Ram figured out, work on the drive issue.

Maybe try your ram in your friends machine and see what the tests say.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#12 SteveG05

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Posted 13 September 2005 - 11:21 PM

Well i did a RAM swap and i put my RAM into his computer a visa versa and it does the same thing. Any my RAM works perfect in his PC.

Another friend his computer did the same thing until he increase the RAM volts. Any time i try to increase the volts either with the CVolts or the AGP volts or the RAM volts it will not ever start up it will get past the BIOs and then crash.

If we try to underclock or overclock it crashes. Do you think my problem is my motherboard then or what.

Please some one help me. I need my Computer for school.

#13 Leurgy

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Posted 14 September 2005 - 06:11 AM

Considering the fact that your Ram tests ok outside your machine and you have those highly suspect test results on the hard drives with both drives failing and the size being misreported you have narrowed this down to the motherboard. If you want to be really sure, test your hard drives in another machine but I'd bet money they are ok.

You either have a defective motherboard or it has been damaged with static electricity during handling.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#14 SteveG05

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Posted 14 September 2005 - 09:18 AM

Thanks for all of your help i am tring to get it replace through ASUS and if that don't work i might just have to go amd buy a new MOBO from another company. Then make them refund me the money when i send my old one back because my new one works like a dream.

#15 SteveG05

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Posted 14 September 2005 - 12:49 PM

Well the MOBO was working great this morning i could do every thing now it will not run the MEM test any more and it locks up again. This MOBO sucks.




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