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XP internet security 2010 malware issues


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#1 SuiteFreak

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Posted 04 March 2010 - 07:58 PM

I am not a tekkie. I don't know what service pack I'm running. I have Windows XP Media I think. A friend who is a tekkie advised me to stop doing Windows updates several months ago when some software I used to use wouldn't work after a Windows update. He said he never updates his Windows. I hope that this didn't cause all my problems. :thumbsup: I also run Mcafee Security and it didn't spot this malware. :flowers:

Ran the scan and did the reboot as asked. However, upon reboot nothing happens. I then go to launch IE and then the malware pop ups start again. I try getting the malware software to run and it won't run after reboot. The only way I can get it to run again so I can get to the logs is to reinstall the software. I've done this 4 times already.
I would post a copy of the log here but I can't get online with the malware in the computer. So how do I save a copy of it to post here? I'm using a thumb drive to transfer the software I've downloaded from my Mac to my Windows laptop. So I guess the first thing is to see if any of you can give me instructions on how to get the log once it's generated saved to my thumbdrive so I can then open it, copy and paste to this thread. Can any of you help?

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#2 boopme

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Posted 04 March 2010 - 08:25 PM

Let's see if this gets you connected..
Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."
OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.


Now RKill.... Then rerun MBAM and post the log.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.
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