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Antivirus cant update, cant access any antivirus/pc-help site/forum, cant run gmer


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4 replies to this topic

#1 mie2ble

mie2ble

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  • Local time:11:46 AM

Posted 04 March 2010 - 06:01 PM

Hi.

I can't update my antivirus : BitDefender Free Edition v10.

I also can't enter or scan online from any antivirus website.

I also can't enter windows xp in safe mode. An error msg will come out (like computer crash, in blue screen).

My firefox browser sometime redirect to ask.com site. I had re-install the toolbar(long time ago), but it still happen.

Sometime, i also can't access to any pc help forum site.

I can't run gmer as per preparation guide. It close itself.

Attach with, dds log as per instructed;


DDS (Ver_09-12-01.01) - NTFSx86
Run by User at 7:00:35.79 on Fri 03/05/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3326.2720 [GMT 8:00]

AV: Bitdefender Antivirus *On-access scanning disabled* (Outdated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: Avira Firewall *disabled* {55185680-1D7E-44D7-3094-596BB89B90C9}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\User\Desktop\dds.EXE

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearch Page =
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mWinlogon: Shell=Explorer.exe "" "c:\windows\apples.exe"
mWinlogon: Userinit=c:\windows\system32\userinit.exe,"","c:\windows\apples.exe",
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} - c:\program files\windows desktop search\dsWebAllow.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {BA463437-C3DE-47da-8280-87596824388A} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeBridge]
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [VGAUtil] c:\program files\gigabyte\vga utility manager\G-VGA.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IntelAudioStudio] "c:\program files\intel audio studio\IntelAudioStudio.exe" BOOT
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [conime.exe] conime.exe
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uExplorerRun: [appleapp] c:\windows\apples.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: {8DF8C427-3B45-468A-92EA-24303F428A74} = 202.188.0.133 202.188.1.5
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {LF1MK78K-E71L-SVNW-4382-8KG0YG670W62} - "c:\windows\apples.exe"
IFEO: conime.exe - wmiptsg.exe

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\105ne6vj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1142338&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://google.com.my
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13921&gct=&gc=1&q=
FF - component: c:\documents and settings\user\application data\idm\idmmzcc2\components\idmmzcc.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\105ne6vj.default\extensions\iaplayer@instantaction.com\plugins\npiaplayer.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2008-3-21 3026]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2006-2-28 14336]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-1-13 54752]
R2 NIHardwareService;NIHardwareService;c:\program files\common files\native instruments\hardware\NIHardwareService.exe [2009-7-17 3576320]
R2 RVIEGVST;VSC VST Engine;c:\program files\roland\virtual sound canvas vst\RVIEg01VST.sys [2009-11-4 188276]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2008-5-18 33792]
R3 GPCIDrv;GPCIDrv;c:\windows\GPCIDrv.sys [2009-10-29 5112]
R3 GVTDrv;GVTDrv;c:\windows\system32\drivers\GVTDrv.sys [2007-1-31 19039]
S2 GtFlashSwitch;GtFlashSwitch;c:\program files\common files\gtflashswitch\GtFlashSwitch.exe [2007-2-9 176128]
S2 juowj;Driver Server;c:\windows\system32\svchost.exe -k netsvcs [2006-2-28 14336]
S3 automap;Automap MIDI Driver Service;c:\windows\system32\drivers\automap.sys [2009-8-27 7168]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 GarenaPEngine;GarenaPEngine;\??\c:\docume~1\user\locals~1\temp\kyv324.tmp --> c:\docume~1\user\locals~1\temp\KYV324.tmp [?]
S3 MagixASIODrv;MAGIX_ASIO_BoostDriver;\??\h:\program files\magix\samplitude_10\mxasio.sys --> h:\program files\magix\samplitude_10\mxasio.sys [?]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2010-03-04 22:31:50 20 ----a-w- c:\documents and settings\user\defogger_reenable
2010-03-04 18:07:07 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-03-03 14:48:41 0 d-----w- c:\docume~1\user\applic~1\TortoiseSVN
2010-03-03 14:44:51 0 d-----w- c:\docume~1\user\applic~1\Subversion
2010-03-03 14:08:40 0 d-----w- c:\program files\TortoiseSVN
2010-03-03 14:08:40 0 d-----w- c:\program files\common files\TortoiseOverlays
2010-03-03 11:49:12 0 d-----w- c:\docume~1\user\applic~1\Bitdefender
2010-03-03 10:59:08 81984 ----a-w- c:\windows\system32\bdod.bin
2010-03-03 10:53:39 0 d-----w- c:\program files\Softwin
2010-03-03 10:53:39 0 d-----w- c:\docume~1\alluse~1\applic~1\BitDefender
2010-03-03 10:53:04 0 d-----w- c:\program files\common files\Softwin
2010-02-25 07:09:02 237063 ----a-w- c:\windows\system32\tmpinst5.e@
2010-02-25 04:30:37 117760 --sha-w- C:\autorun.exe
2010-02-25 04:28:02 241159 --sh--r- c:\windows\system32\wmiptsg.exe
2010-02-25 01:33:36 0 d-----w- c:\program files\common files\GtFlashSwitch
2010-02-25 01:27:24 0 d-----w- c:\program files\Orange
2010-02-16 15:21:01 74072 ----a-w- c:\windows\system32\XAPOFX1_4.dll
2010-02-16 15:21:01 528216 ----a-w- c:\windows\system32\XAudio2_6.dll
2010-02-16 15:21:01 238936 ----a-w- c:\windows\system32\xactengine3_6.dll
2010-02-16 15:20:53 22360 ----a-w- c:\windows\system32\X3DAudio1_7.dll
2010-02-16 09:00:40 0 d-----w- c:\docume~1\alluse~1\applic~1\PMB Files
2010-02-16 08:59:07 0 d-----w- c:\program files\Pando Networks
2010-02-16 05:06:45 4074273 ----a-w- c:\windows\system32\TmpA7459234
2010-02-09 18:44:41 69 ----a-w- c:\documents and settings\user\jagex_runescape_preferences2.dat
2010-02-09 18:42:27 41 ----a-w- c:\documents and settings\user\jagex_runescape_preferences.dat
2010-02-09 18:41:59 0 d-----w- c:\windows\.jagex_cache_32
2010-02-09 06:10:40 0 d-----w- c:\program files\Big Fish Audio
2010-02-05 07:53:39 0 d-----w- c:\windows\system32\XPSViewer
2010-02-05 07:52:32 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-02-05 07:52:32 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-02-05 07:52:32 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-02-05 07:52:32 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-02-05 07:52:32 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2010-02-05 07:52:32 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-02-05 07:52:32 117760 ------w- c:\windows\system32\prntvpt.dll
2010-02-05 07:35:59 0 d--h--r- C:\AHCache

==================== Find3M ====================

2010-03-04 22:33:52 5112 ----a-w- c:\windows\GPCIDrv.sys
2010-03-04 22:33:41 19039 ----a-w- c:\windows\system32\drivers\GVTDrv.sys
2010-01-17 20:11:56 6842 ----a-w- c:\windows\unins004.dat
2010-01-17 20:11:10 691481 ----a-w- c:\windows\unins004.exe
2010-01-17 20:10:50 7953 ----a-w- c:\windows\unins003.dat
2010-01-17 20:10:13 691481 ----a-w- c:\windows\unins003.exe
2010-01-07 17:13:00 695578 ----a-w- c:\windows\system32\unins000.exe
2009-12-17 01:26:53 118784 ----a-w- c:\windows\dsdxirmv.exe
2009-12-12 08:55:21 2892 ------w- c:\windows\system32\audcon.sys
2009-05-14 13:02:10 3392872 ----a-w- c:\program files\common files\adlmint_libFNP.dll
2009-05-14 13:02:10 3298152 ----a-w- c:\program files\common files\adlmint.dll
2008-03-23 15:45:33 774144 ----a-w- c:\program files\RngInterstitial.dll
2006-11-01 18:17:54 176128 --sha-r- c:\windows\apples.exe
2006-05-03 10:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 11:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 13:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
2007-04-16 15:52:53 171376 --sha-r- c:\windows\system32\urnacsm.dll

============= FINISH: 7:00:50.82 ===============





Attached Files



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#2 Blind Faith

Blind Faith

  • Malware Response Team
  • 4,101 posts
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  • Local time:07:46 PM

Posted 07 March 2010 - 03:39 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 mie2ble

mie2ble
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  • Local time:11:46 AM

Posted 07 March 2010 - 06:00 PM

Hi again. Its allright I understand the amount of thread here. smile.gif

I cant update my antivirus. I try to enter windows in safe mode to scan, but my pc fail to enter safe mode. It lead to blue screen (like crash). I also cant access to any antivirus website. Lately, my computer freeze while on Internet and I have to restart. Attach herewith only DDS (new log). I double-click on Gmer but it close itself. Sorry I didnt post gmer log. I dont know what's wrong.


DDS (Ver_09-12-01.01) - NTFSx86
Run by User at 6:50:49.73 on Mon 03/08/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3326.2712

[GMT 8:00]

AV: Bitdefender Antivirus *On-access scanning disabled* (Outdated)

{6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: Avira Firewall *disabled* {55185680-1D7E-44D7-3094-596BB89B90C9}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\GtFlashSwitch\GtFlashSwitch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Native

Instruments\Hardware\NIHardwareService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Softwin\BitDefender

Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
C:\Program Files\Common Files\Softwin\BitDefender Update

Service\livesrv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\User\Desktop\dds.EXE

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearch Page =
mStart Page = hxxp://www.yahoo.com/
mSearch Bar =

hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.co

m/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) =

hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.co

m
mWinlogon: Shell=Explorer.exe "" "c:\windows\apples.exe"
mWinlogon:

Userinit=c:\windows\system32\userinit.exe,"","c:\windows\apples.exe",
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} -

c:\program files\internet download manager\IDMIECC.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper:

{06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} -

c:\program files\windows desktop search\dsWebAllow.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} -

c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program

files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper:

{9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common

files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {BA463437-C3DE-47da-8280-87596824388A} - No File
BHO: Java™ Plug-In 2 SSV Helper:

{dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program

files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper:

{e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows

live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class:

{e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program

files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} -

c:\program files\windows live\toolbar\wltcore.dll
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AdobeBridge]
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search &

destroy\TeaTimer.exe
mRun: [VGAUtil] c:\program files\gigabyte\vga utility manager\G-VGA.exe
mRun: [NvCplDaemon] RUNDLL32.EXE

c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IntelAudioStudio] "c:\program files\intel audio

studio\IntelAudioStudio.exe" BOOT
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE

c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes'

anti-malware\mbam.exe" /runcleanupscript
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [conime.exe] conime.exe
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe"

/background
uExplorerRun: [appleapp] c:\windows\apples.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Download all links with IDM - c:\program files\internet download

manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download

manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program

files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -

{5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows

live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

{53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot -

search & destroy\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} -

hxxp://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtacti

vex/qtplugin.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} -

hxxp://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_

en_US.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -

hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -

hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1

c34c691085/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program

files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -

hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -

hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashi

m.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} -

hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -

hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: {8DF8C427-3B45-468A-92EA-24303F428A74} = 202.188.0.133

202.188.1.5
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager:

{56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows

desktop search\MSNLNamespaceMgr.dll
mASetup: {LF1MK78K-E71L-SVNW-4382-8KG0YG670W62} -

"c:\windows\apples.exe"
IFEO: conime.exe - wmiptsg.exe

================= FIREFOX ===================

FF - ProfilePath -

c:\docume~1\user\applic~1\mozilla\firefox\profiles\105ne6vj.default\
FF - prefs.js: browser.search.defaulturl -

hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1142338&SearchSource=

3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://google.com.my
FF - prefs.js: keyword.URL -

hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13921&gct=&gc=1&q=
FF - component: c:\documents and settings\user\application

data\idm\idmmzcc2\components\idmmzcc.dll
FF - plugin: c:\documents and settings\user\application

data\mozilla\firefox\profiles\105ne6vj.default\extensions\iaplayer@instantactio

n.com\plugins\npiaplayer.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program

files\mozilla

firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors",

true);
c:\program files\mozilla firefox\greprefs\all.js -

pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js -

pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js -

pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js -

pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js -

pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js -

pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug",

false);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js -

pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js -

pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js -

pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js -

pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js -

pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name",

"chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description",

"chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js -

pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys

[2008-3-21 3026]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k

Akamai [2006-2-28 14336]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-1-13

54752]
R2 GtFlashSwitch;GtFlashSwitch;c:\program files\common

files\gtflashswitch\GtFlashSwitch.exe [2007-2-9 176128]
R2 NIHardwareService;NIHardwareService;c:\program files\common

files\native instruments\hardware\NIHardwareService.exe [2009-7-17

3576320]
R2 RVIEGVST;VSC VST Engine;c:\program files\roland\virtual sound canvas

vst\RVIEg01VST.sys [2009-11-4 188276]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys

[2008-5-18 33792]
R3 GPCIDrv;GPCIDrv;c:\windows\GPCIDrv.sys [2009-10-29 5112]
R3 GVTDrv;GVTDrv;c:\windows\system32\drivers\GVTDrv.sys [2007-1-31

19039]
S2 juowj;Driver Server;c:\windows\system32\svchost.exe -k netsvcs

[2006-2-28 14336]
S3 automap;Automap MIDI Driver

Service;c:\windows\system32\drivers\automap.sys [2009-8-27 7168]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows

live\family safety\fsssvc.exe [2009-8-5 704864]
S3

GarenaPEngine;GarenaPEngine;\??\c:\docume~1\user\locals~1\temp\kyv324.

tmp --> c:\docume~1\user\locals~1\temp\KYV324.tmp [?]
S3 MagixASIODrv;MAGIX_ASIO_BoostDriver;\??\h:\program

files\magix\samplitude_10\mxasio.sys --> h:\program

files\magix\samplitude_10\mxasio.sys [?]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2010-03-04 22:31:50 20 ----a-w- c:\documents and

settings\user\defogger_reenable
2010-03-04 18:07:07 0 d-----w- c:\program files\Spybot -

Search & Destroy
2010-03-03 14:48:41 0 d-----w-

c:\docume~1\user\applic~1\TortoiseSVN
2010-03-03 14:44:51 0 d-----w-

c:\docume~1\user\applic~1\Subversion
2010-03-03 14:08:40 0 d-----w- c:\program

files\TortoiseSVN
2010-03-03 14:08:40 0 d-----w- c:\program files\common

files\TortoiseOverlays
2010-03-03 11:49:12 0 d-----w-

c:\docume~1\user\applic~1\Bitdefender
2010-03-03 10:59:08 81984 ----a-w-

c:\windows\system32\bdod.bin
2010-03-03 10:53:39 0 d-----w- c:\program files\Softwin
2010-03-03 10:53:39 0 d-----w-

c:\docume~1\alluse~1\applic~1\BitDefender
2010-03-03 10:53:04 0 d-----w- c:\program files\common

files\Softwin
2010-02-25 07:09:02 237063 ----a-w-

c:\windows\system32\tmpinst5.e@
2010-02-25 04:30:37 117760 --sha-w- C:\autorun.exe
2010-02-25 04:28:02 241159 --sh--r-

c:\windows\system32\wmiptsg.exe
2010-02-25 01:33:36 0 d-----w- c:\program files\common

files\GtFlashSwitch
2010-02-25 01:27:24 0 d-----w- c:\program files\Orange
2010-02-16 15:21:01 74072 ----a-w-

c:\windows\system32\XAPOFX1_4.dll
2010-02-16 15:21:01 528216 ----a-w-

c:\windows\system32\XAudio2_6.dll
2010-02-16 15:21:01 238936 ----a-w-

c:\windows\system32\xactengine3_6.dll
2010-02-16 15:20:53 22360 ----a-w-

c:\windows\system32\X3DAudio1_7.dll
2010-02-16 09:00:40 0 d-----w-

c:\docume~1\alluse~1\applic~1\PMB Files
2010-02-16 08:59:07 0 d-----w- c:\program files\Pando

Networks
2010-02-16 05:06:45 4074273 ----a-w-

c:\windows\system32\TmpA7459234
2010-02-09 18:44:41 69 ----a-w- c:\documents and

settings\user\jagex_runescape_preferences2.dat
2010-02-09 18:42:27 41 ----a-w- c:\documents and

settings\user\jagex_runescape_preferences.dat
2010-02-09 18:41:59 0 d-----w-

c:\windows\.jagex_cache_32
2010-02-09 06:10:40 0 d-----w- c:\program files\Big Fish

Audio

==================== Find3M ====================

2010-03-07 22:34:20 5112 ----a-w- c:\windows\GPCIDrv.sys
2010-03-07 22:34:01 19039 ----a-w-

c:\windows\system32\drivers\GVTDrv.sys
2010-01-17 20:11:56 6842 ----a-w- c:\windows\unins004.dat
2010-01-17 20:11:10 691481 ----a-w- c:\windows\unins004.exe
2010-01-17 20:10:50 7953 ----a-w- c:\windows\unins003.dat
2010-01-17 20:10:13 691481 ----a-w- c:\windows\unins003.exe
2010-01-07 17:13:00 695578 ----a-w-

c:\windows\system32\unins000.exe
2009-12-17 01:26:53 118784 ----a-w- c:\windows\dsdxirmv.exe
2009-12-12 08:55:21 2892 ------w-

c:\windows\system32\audcon.sys
2009-05-14 13:02:10 3392872 ----a-w- c:\program files\common

files\adlmint_libFNP.dll
2009-05-14 13:02:10 3298152 ----a-w- c:\program files\common

files\adlmint.dll
2008-03-23 15:45:33 774144 ----a-w- c:\program

files\RngInterstitial.dll
2006-11-01 18:17:54 176128 --sha-r- c:\windows\apples.exe
2006-05-03 10:06:54 163328 --sh--r-

c:\windows\system32\flvDX.dll
2007-02-21 11:47:16 31232 --sh--r-

c:\windows\system32\msfDX.dll
2008-03-16 13:30:52 216064 --sh--r-

c:\windows\system32\nbDX.dll
2007-04-16 15:52:53 171376 --sha-r-

c:\windows\system32\urnacsm.dll

============= FINISH: 6:51:26.29 ===============




#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:05:46 PM

Posted 08 March 2010 - 03:53 PM

Hello, mie2ble
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.





Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 schrauber

schrauber

    Mr.Mechanic


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Posted 13 March 2010 - 03:32 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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