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We recently switched all of our printers to a new print server and had a login script automatically re-map when our users logged out and back in (but this was only temporary, didn't want this script running when it didn't need to be). During the switch over we had both print servers up just in case some people hadn't switched and the other day we turned off the spooler on the old one so everyone would be using the new one, however some people didn't make the switch and found that they could no longer print.
No big deal, I could help them remove the old printers and re-add the new ones on the new server but a strange issue crept up. When I tried to add the new printers through the Add Printer wizard, after double clicking on the printer I would get the following error:
Windows cannot connect to the printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server. For more information, click Help.
If I manually went to the server through run (\\servername) and right-clicked on the printer and selected Connect, it would successfully add the printer.
Why would you be able to add a printer one way and not the other? Is the wizard using a different method?