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My friend can't get her router to work.

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#1 Kris99


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Posted 03 March 2010 - 09:39 PM

I'm posting this of a friend. She just bought a Netgear router wireless G from staples. When she tries to install it it asks her for the DNS sever. She doesn't know where it is or what it is. She even try to by pass that step and it wont let her. She has verizon DSL. I'm sorry that I don't have any model numbers on them or other info.


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#2 JUICYboy


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Posted 03 March 2010 - 10:26 PM

well DNS stands for DOMAIN NAME SYSTEM and I don't know why its asking you for it unless you have a website hosted of one of the computers>

When you open the software have you hard-wired the network appropriately?

If you have are you setting up the Network with the Ethernet Wire connected to the router?

#3 CaveDweller2


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Posted 04 March 2010 - 05:21 PM

If your friend is running through the setup wizard that came with the netgear tell her to stop. Its not needed.

What is she trying to do with the router? I am asking because most modern DSL modems have a router built in and a majority of them have wireless as well.

If you can get the make and model of both the DSL modem and Netgear router will make it easier to answer.

If it is just a modem, then she can just plug the DSL modem into the WAN/internet port on the router, plug her PC into one of the ports on the back and reboot. She'll be connected.

If its a modem/router, there are a few more steps to do but are rather easy.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College

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