Posted 04 March 2010 - 05:21 PM
If your friend is running through the setup wizard that came with the netgear tell her to stop. Its not needed.
What is she trying to do with the router? I am asking because most modern DSL modems have a router built in and a majority of them have wireless as well.
If you can get the make and model of both the DSL modem and Netgear router will make it easier to answer.
If it is just a modem, then she can just plug the DSL modem into the WAN/internet port on the router, plug her PC into one of the ports on the back and reboot. She'll be connected.
If its a modem/router, there are a few more steps to do but are rather easy.
Hope this helps
Associate in Applied Science - Network Systems Management - Trident Technical College