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Dr. Guard nightmare


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3 replies to this topic

#1 fishybusiness

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Posted 03 March 2010 - 07:37 PM

Need some assistance.
I have wasted a day on attempting the removal of a nasty virus combo that included Dr. Guard, Rootkit-bugs, and malware. I have followed the instructions listed on this website, however I can only run my computer in safe mode and I don't think I'm completely cleaning out the virus. Each time I attempt to re-boot the computer in the normal Windows mode I end up with a blank screen with the cursor in the center.
I have run 3 Anti-Malware scans and produced the following logs.

Malwarebytes' Anti-Malware 1.44
Database version: 3822
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

3/3/2010 2:35:38 PM
mbam-log-2010-03-03 (14-35-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 157815
Time elapsed: 15 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 23

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\dr. guard (Malware.Packer.Gen) -> No action taken.
HKEY_CURRENT_USER\Software\Malware Defense (Rogue.MalwareDefense) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\_VOID (Rootkit.TDSS) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOIDd.sys (Rootkit.TDSS) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Paladin Antivirus (Rogue.PaladinAntivirus) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Paladin Antivirus (Rogue.PaladinAntivirus) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Dr. Guard (Rogue.DrGuard) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dr. guard (Malware.Packer.Gen) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\asr64_ldm.exe (Trojan.FakeAlert) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Dr. Guard (Rogue.DrGuard) -> No action taken.

Files Infected:
C:\Documents and Settings\Administrator\Local Settings\Temp\asr64_ldm.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\Administrator\Local Settings\Temp\SPAM.exe (Malware.Packer.Gen) -> No action taken.
C:\Program Files\Dr. Guard\drgext.dll (Malware.Packer.Gen) -> No action taken.
C:\Program Files\Dr. Guard\drghook.dll (Malware.Packer.Gen) -> No action taken.
C:\Program Files\Dr. Guard\drguard.exe (Malware.Packer.Gen) -> No action taken.
C:\Program Files\Dr. Guard\uninstall.exe (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDhcsurmuesy.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDlgplagwupl.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDneolaqcnoi.dll (Malware.Packer.Gen) -> No action taken.
C:\Program Files\Dr. Guard\about.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\activate.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\buy.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\drg.db (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\help.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\scan.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\settings.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\splash.mp3 (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\update.ico (Rogue.DrGuard) -> No action taken.
C:\Program Files\Dr. Guard\virus.mp3 (Rogue.DrGuard) -> No action taken.
C:\Documents and Settings\All Users\Application Data\_VOIDkrl32mainweq.dll (Rootkit.TDSS) -> No action taken.
C:\Documents and Settings\All Users\Application Data\_VOIDmainqt.dll (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDenfppupeuj.dat (Rootkit.TDSS) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\Microsoft\Internet Explorer\Quick Launch\Dr. Guard.lnk (Rogue.DrGuard) -> No action taken.


Then another scan produced:
Malwarebytes' Anti-Malware 1.44
Database version: 3823
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

3/3/2010 4:22:07 PM
mbam-log-2010-03-03 (16-22-04).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 158764
Time elapsed: 15 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Malware Defense (Rogue.MalwareDefense) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\_VOID (Rootkit.TDSS) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOIDd.sys (Rootkit.TDSS) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Paladin Antivirus (Rogue.PaladinAntivirus) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Paladin Antivirus (Rogue.PaladinAntivirus) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Malware Defense (Rogue.MalwareDefense) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012463.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012464.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012465.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012466.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDcwxbxrvpqx.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDdnnqqpfuxg.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDkfpwhuxtkb.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDodkpyywmqq.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDqmbyapqjia.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDwclxjcbvpf.dll (Malware.Packer.Gen) -> No action taken.
C:\Documents and Settings\All Users\Application Data\_VOIDkrl32mainweq.dll (Rootkit.TDSS) -> No action taken.
C:\Documents and Settings\All Users\Application Data\_VOIDmainqt.dll (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDdwosthrchx.dat (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDlxosewixsx.dat (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDuetriqhpyl.dat (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDwkypxnqpme.dat (Rootkit.TDSS) -> No action taken.

Then finally:

Malwarebytes' Anti-Malware 1.44
Database version: 3823
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

3/3/2010 3:48:16 PM
mbam-log-2010-03-03 (15-48-12).txt

Scan type: Full Scan (C:\|)
Objects scanned: 158626
Time elapsed: 16 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 15

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Malware Defense (Rogue.MalwareDefense) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\_VOID (Rootkit.TDSS) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOIDd.sys (Rootkit.TDSS) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Paladin Antivirus (Rogue.PaladinAntivirus) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Paladin Antivirus (Rogue.PaladinAntivirus) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Malware Defense (Rogue.MalwareDefense) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012429.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012430.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012431.exe (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012432.exe (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012433.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012434.dll (Malware.Packer.Gen) -> No action taken.
C:\System Volume Information\_restore{8E78D8A0-AB18-4A83-BB4B-FFC6DD4086D5}\RP106\A0012435.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDbqrhunxjxb.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDfgbmbnyeev.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDixrapehxvr.dll (Malware.Packer.Gen) -> No action taken.
C:\WINDOWS\system32\_VOIDuwkqlirswg.dll (Malware.Packer.Gen) -> No action taken.
C:\Documents and Settings\All Users\Application Data\_VOIDkrl32mainweq.dll (Rootkit.TDSS) -> No action taken.
C:\Documents and Settings\All Users\Application Data\_VOIDmainqt.dll (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDhmfdmbqork.dat (Rootkit.TDSS) -> No action taken.
C:\WINDOWS\system32\_VOIDmqsnkcfcjc.dat (Rootkit.TDSS) -> No action taken.


Can anybody provide me any additional assistance... I'm about ready to give up and take this laptop into the shop... ugh.

Thanks,

-P

Edited by Orange Blossom, 03 March 2010 - 07:47 PM.
Move to AII. ~ OB


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#2 Orange Blossom

Orange Blossom

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Posted 03 March 2010 - 07:48 PM

Hello,

You have a bad rootkit aboard. Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 fishybusiness

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Posted 09 March 2010 - 03:07 PM

Orange B.
Thanks for the reply/assistance. Since this is a fair new computer, that has little to no info or programs I need, can't I just unstall all the operating systems, then re-install. Essentially, re-set the whole computer? Will that rid itself of this Rootkit virus?
Thanks,
-P

#4 boopme

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Posted 09 March 2010 - 04:19 PM

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk.
Or Darik's Boot And Nuke

The best sources of Information on this are
Reformatting Windows XP
Michael Stevens Tech

Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.

==============================

2 guidelines/rules when backing up

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe/.scr/.htm/.html/.xml/.zip/.rar files as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

Download Belarc Advisor - builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.

Since we don't know exactly which infections we're dealing with here, we should take some precautions before we attempt to move files from the infected machine. Run the following on your clean computer, and make sure you insert your flash drives at the prompt.
Download and Run FlashDisinfector

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
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