Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Would Love Help with i think av.exe


  • Please log in to reply
15 replies to this topic

#1 gdavz

gdavz

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 06:36 PM

Hi i recently i think got the av.exe virus..my computer is all messed and i think i have it because when i go to my norton anivirus and look under the quarenteen category i find av.exe .. i would love and appreciate any help at gettin my computer back to normall

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:23 AM

Posted 03 March 2010 - 06:47 PM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 07:05 PM

when it finished downloaded..i doubled clickd it and it said are you sure you want to run and i clicked run and user/downloads/mbamsetup/ application cannot be found ...... i think that is the virus interferin because that popd up when i tryd to open my itunes and i never seen that befor

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:23 AM

Posted 03 March 2010 - 07:11 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then try Malwarebytes again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 07:17 PM

kk that workd im runnin the malware scan now..ill let uk if it works..

#6 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 08:41 PM

Thanks alot the scan just finished and i removed the files it had and my computer is basically back to normall.. thanks for the help

#7 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:23 AM

Posted 03 March 2010 - 09:49 PM

Can you please post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 10:06 PM

wats that mean

#9 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:23 AM

Posted 03 March 2010 - 10:16 PM

The list of item that Malwarebytes found and removed.

In Malwarebytes click on the "Logs" tab and then scroll down the list to find the last log. Double-click on it and a Notepad window will open with the log. Then copy and paste the log into your next Reply.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 10:19 PM

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18702

3/3/2010 8:24:54 PM
mbam-log-2010-03-03 (20-24-54).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 242603
Time elapsed: 1 hour(s), 7 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 2
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\QuickTiming (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\gxvxc (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuickTiming (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.150,85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{bd700d70-4407-43e8-aa8b-dda1e4d7c854}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.69 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{c69a1454-6db0-4bd9-a237-987efafb88f6}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.69 -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\QuickTiming (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Users\GDavz\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\QuickTiming (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\QuickTiming\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Users\GDavz\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\QuickTiming\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Windows\System32\gxvxccounter (Trojan.DNSChanger) -> Quarantined and deleted successfully.

#11 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:23 AM

Posted 03 March 2010 - 10:26 PM

Please reboot your computer (if you haven't since the last scan), run the Malwarebytes Quick Scan and then post the new log.

Edited by Budapest, 03 March 2010 - 10:27 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:23 AM

Posted 03 March 2010 - 10:41 PM

Hello looks like the possiblilty of a re occurring Rootkit. After doing the new scan please also run RootRepeal.

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 10:51 PM

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18702

3/3/2010 10:50:28 PM
mbam-log-2010-03-03 (22-50-28).txt

Scan type: Quick Scan
Objects scanned: 96844
Time elapsed: 8 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




It Said no malicious things were detekted

#14 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:23 AM

Posted 03 March 2010 - 11:05 PM

You MBAm is NOT updated

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

next
We Need to check for Rootkits with RootRepeal
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 gdavz

gdavz
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:10:23 AM

Posted 03 March 2010 - 11:16 PM

when the new update is done downloading somethin pops up and says "this file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel."




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users