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Firewall turns off and back on by itself


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2 replies to this topic

#1 hoon0072000

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Posted 03 March 2010 - 05:28 PM

Hello,

I hope I'm not breaching any protocol with my post. I did read through the rules and the tips and tricks, but I couldn't find any information that would shed light on the problem I'm having.

A few months ago I was plagued with a virus that kept trying to get me to run a false virus scan on my PC. I was able to clean up my system, but apparently I didn't clean everything up.

The problem I'm having now is that my PC runs slower than it did before, during both general use and internet use. Also, my firewall turns off by itself, I know this because the windows security icon pops up in the task bar and tells me, but wait... Usually within a minute my firewall turns back on by itself. I say within a minute because usually by the time I click on the security alert and reach windows security center it turns back on. To make this clear - I see in the security center where my firewall is off, and I see the alert change from off to on - from red to green.

I'm at my wits end with this thing because I have tried everything I know to do. I have run numerous virus scans, malwarebytes, super anti-spyware, spyware doctor, ad-aware, Iobit security, spybot s&d, counterspy, combofix, smithfraud, all the Vundo removers I could find, and others.
I have tried running them with system restore off, with hidden files shown in folder options, and I have run them all in both normal and safe mode.

I am running windows xp media center edition, version 2002, windows service pack 3

I would appreciate any help or insight anyone could give me. I know I could reformat my PC, but that would have to be the last of my last resorts.

Again I apologize if I've breeched any protocol or broke any rules, but I am desperate. I have this one PC and it has become essential to my work, but also to my wife and children's recreation.


Thanks, Hoon

Edited by hoon0072000, 03 March 2010 - 10:16 PM.


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#2 Orange Blossom

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Posted 03 March 2010 - 10:49 PM

Hello,

At this point I suggest you follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 Pandy

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Posted 08 March 2010 - 08:41 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/301114/unknown-infection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Pandy~
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