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my hi-jackj this info?what am I supposed to fix?


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2 replies to this topic

#1 urkya240

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Posted 03 March 2010 - 05:24 PM

I need help new to all this . I have windows XP moving so slow, and crashing a friend told me too use hi-jack this but have no clue what to do with my scan?

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#2 keyboardNinja

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Posted 03 March 2010 - 05:52 PM

If you want to post logs, please Create a New Topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum with the contents of your log copied and pasted into your post. It may take a few days to receive assistance, so be patient.

Note: Not all slow computers are caused by malware

Good luck. :thumbsup:

Edited by keyboardNinja, 03 March 2010 - 05:52 PM.

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#3 Orange Blossom

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Posted 03 March 2010 - 06:53 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/300086/hi-jack-this/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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