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Can Only boot in Safe mode. Big Virus Blast


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9 replies to this topic

#1 jerrydwane

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Posted 03 March 2010 - 04:15 PM

Hi all, I'm glad I found your site and I hope you can help me.

I got hit yesterday with a blast trojan.hiloti, trojen.dropper, trojan.fake and the security tool virus along with 6 other Trojan variances etc. that made my vast go crazy until the virus finaly got through it. NOTE: I DO NOT have my original Win xp disc or system resore disc and I feel I may be stuck with loosing some valuable programs here.

What I have done so far. I have ran malwarebytes and it wound 7 infected files and successfully deleted them however there is something still wrong or went wrong durring the delete process etc because I can no longer use system restore and when I go into normal windows mode my pc will Lock up and or I can not use the lower bar where the start menu is.

I have ran hijackthis and combofix and have logs for them but I do not know what to delete etc. I think I read that I am not suppose to post any logs until ask to do so, so I will not do that as of yet.

Anyway I have also ran 3 different virus removal tools and they do not find anything. The only one that finds anything is spybot but then of course it wants me to pay 89.00 to remove it etc.

I can NOT even do a system restore as it fails each time and I receive error message "can not restore" and it doesn't matter what date I choose to restore to it simply will not restore.

I will have to hang around on these boards as it is very difficult for me to even get online. I have not however found any problems when running in safe mode (accept everything is slow)(pretty normal for safe mode) however if I even attempt to log into normal windows it will lock me up within 3-5 minutes.

I have also downloaded SP3 in hopes that would fix any registry problems but it did not help
I hope one of you pros will be willing to help me,
Thank you.
Dwane

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#2 jerrydwane

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Posted 03 March 2010 - 04:19 PM

I have also noticed that this program/virus hijacks some of the google search links and overrides them with there own google ads code that will send me to a link that has nothing to do with the search.

I noticed someone else had a similar issue with this redirection in another post

#3 boopme

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Posted 03 March 2010 - 04:20 PM

Hello and welcome. Your symtoms indicate to me that you are far from clean. You should not run Combofix on your own nor delete anything in an HJT log unlees you are well trained. So for your safety and to resolve this you will need to Download and Run DDS which will create a Pseudo HJT Report as part of its log..
If for some reason you cannot perform a step, move on to the next.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help . Then go here Virus, Trojan, Spyware, and Malware Removal Logs ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 jerrydwane

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Posted 03 March 2010 - 04:25 PM

Hi and thank you. I have already posted a new topic inside the correct forum as I didnt realize i was using the wrong one. I will go through the steps you have mentioned above and then post any logs inside my new post in the removal forum.

Thank you for the quick response.

#5 boopme

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Posted 03 March 2010 - 04:29 PM

Ok I will move tis one to Am I Infected for now till you post a DDS log.
Let me know that went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 jerrydwane

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Posted 03 March 2010 - 04:33 PM

OK and thank you for your very quick responses and help.

Here is my DDS log and I have no clue what to do with it but here you go. Please NOTE that I can only run this log in safe mode. I'm sure there are other processes that are running in mormal mode but since I can not boot to it without it locking up after a couple of minutes this will only show the processes running in safe mode.. Thank you


Removed Log~~boopme

You are welcome...

Edited by boopme, 03 March 2010 - 04:41 PM.


#7 boopme

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Posted 03 March 2010 - 04:40 PM

Hi again Jerry.. I am going to cut this log out. WE need to post it here Virus, Trojan, Spyware, and Malware Removal Logs
Link>>
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

I will save the log in case you have trouble but I need you to start the New topic so you see the replies to it,thanks.. All's good I know you are new here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 jerrydwane

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Posted 03 March 2010 - 04:50 PM

Ok I've started the new topic in the correct forum.

Thank you.

#9 boopme

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Posted 03 March 2010 - 04:53 PM

OK, that's perfect.. Someone WILL be along in a day or 2. We are a bit busy there. But you will be helped and cleaned.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Edited by boopme, 03 March 2010 - 04:55 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 jerrydwane

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Posted 03 March 2010 - 04:57 PM

Ok.. Thanks




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