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System infected with Win32/Ursnif.a

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4 replies to this topic

#1 lanecompanies


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Posted 03 March 2010 - 12:11 PM

I work at a small business that collects data from stores every night on a in house ftp site. We have a server that has been infected with Win32/Ursnif.a virus. I have been doing some research and cannot find how to remove this virus software from my system. It is really important i get it fixed because we have been missing data from our ftp over the last few weeks and i think this virus is responsible for the missing data.

Edited by lanecompanies, 03 March 2010 - 12:12 PM.

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#2 Sashacat


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Posted 03 March 2010 - 02:11 PM

Hello :thumbsup:

Win32/Ursnif.a is listed on the Microsoft Security site:

There is a topic in the Microsoft Answers forum on Win32/Ursnif.A:
The user in that post was using MSE (Microsoft Security Essentials) and had the help of two Microsoft Technicians.
If we don't change the direction we are going,
We are likely to end up where we are headed.

#3 boopme


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Posted 03 March 2010 - 02:34 PM

Hello ,please run the tools below. This infection is usually the result of a prior mother type infection.

Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes): Use A FULL scan not Quick here.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Now SAS>>
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Finally a rootkit scan.
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please post back the MBAM,SAS and Rootrepeal logs.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 lanecompanies

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Posted 05 March 2010 - 09:42 AM

Malwarebytes' Anti-Malware 1.44
Database version: 3822
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

03/04/10 10:03:18 AM
mbam-log-2010-03-04 (10-03-18).txt

Scan type: Full Scan (C:\|F:\|S:\|)
Objects scanned: 1176316
Time elapsed: 7 hour(s), 6 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan Log

Generated 03/04/2010 at 10:55 PM

Application Version : 4.34.1000

Core Rules Database Version : 4638
Trace Rules Database Version: 2450

Scan type : Complete Scan
Total Scan Time : 12:39:39

Memory items scanned : 200
Memory threats detected : 0
Registry items scanned : 4839
Registry threats detected : 0
File items scanned : 1203851
File threats detected : 146

Adware.Tracking Cookie
C:\Documents and Settings\server\Cookies\server@adopt.specificclick[2].txt
C:\Documents and Settings\server\Cookies\server@collective-media[1].txt
C:\Documents and Settings\server\Cookies\server@kontera[2].txt
C:\Documents and Settings\server\Cookies\server@ad.thehill[1].txt
C:\Documents and Settings\server\Cookies\server@specificmedia[2].txt
C:\Documents and Settings\server\Cookies\server@qcountry1029[1].txt
C:\Documents and Settings\server\Cookies\server@revsci[1].txt
C:\Documents and Settings\server\Cookies\server@ads.cnn[1].txt
C:\Documents and Settings\server\Cookies\server@insightexpressai[1].txt
C:\Documents and Settings\server\Cookies\server@adbrite[2].txt
C:\Documents and Settings\server\Cookies\server@realmedia[2].txt
C:\Documents and Settings\server\Cookies\server@chicagosuntimes.122.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@at.atwola[2].txt
C:\Documents and Settings\server\Cookies\server@yieldmanager[2].txt
C:\Documents and Settings\server\Cookies\server@statcounter[1].txt
C:\Documents and Settings\server\Cookies\server@burstbeacon[1].txt
C:\Documents and Settings\server\Cookies\server@pointroll[2].txt
C:\Documents and Settings\server\Cookies\server@tribalfusion[1].txt
C:\Documents and Settings\server\Cookies\server@ads.widgetbucks[2].txt
C:\Documents and Settings\server\Cookies\server@data.coremetrics[1].txt
C:\Documents and Settings\server\Cookies\server@ads.pointroll[2].txt
C:\Documents and Settings\server\Cookies\server@server.iad.liveperson[2].txt
C:\Documents and Settings\server\Cookies\server@ehg-akronbeacon.hitbox[1].txt
C:\Documents and Settings\server\Cookies\server@blethenmaine.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@41846956[2].txt
C:\Documents and Settings\server\Cookies\server@windowsmedia[1].txt
C:\Documents and Settings\server\Cookies\server@adrevolver[1].txt
C:\Documents and Settings\server\Cookies\server@oasc12.247realmedia[1].txt
C:\Documents and Settings\server\Cookies\server@cdn4.specificclick[2].txt
C:\Documents and Settings\server\Cookies\server@ads.belointeractive[1].txt
C:\Documents and Settings\server\Cookies\server@valueclick[2].txt
C:\Documents and Settings\server\Cookies\server@www.burstbeacon[2].txt
C:\Documents and Settings\server\Cookies\server@serving-sys[2].txt
C:\Documents and Settings\server\Cookies\server@msnportal.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@media.adfrontiers[1].txt
C:\Documents and Settings\server\Cookies\server@questionmarket[1].txt
C:\Documents and Settings\server\Cookies\server@advertising[2].txt
C:\Documents and Settings\server\Cookies\server@tracking.foxnews[1].txt
C:\Documents and Settings\server\Cookies\server@ads.ft[2].txt
C:\Documents and Settings\server\Cookies\server@fastclick[1].txt
C:\Documents and Settings\server\Cookies\server@adsrevenue[2].txt
C:\Documents and Settings\server\Cookies\server@ads.thesmokinggun[1].txt
C:\Documents and Settings\server\Cookies\server@allbritton.122.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@ad1.clickhype[1].txt
C:\Documents and Settings\server\Cookies\server@enhance[2].txt
C:\Documents and Settings\server\Cookies\server@112.2o7[2].txt
C:\Documents and Settings\server\Cookies\server@1070430219[1].txt
C:\Documents and Settings\server\Cookies\server@he.valueclick[2].txt
C:\Documents and Settings\server\Cookies\server@adrevolver[3].txt
C:\Documents and Settings\server\Cookies\server@mediaplex[1].txt
C:\Documents and Settings\server\Cookies\server@msnbc.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@ad3.clickhype[1].txt
C:\Documents and Settings\server\Cookies\server@www.burstnet[2].txt
C:\Documents and Settings\server\Cookies\server@network.realmedia[2].txt
C:\Documents and Settings\server\Cookies\server@burstnet[1].txt
C:\Documents and Settings\server\Cookies\server@zedo[1].txt
C:\Documents and Settings\server\Cookies\server@ads.dotomi[2].txt
C:\Documents and Settings\server\Cookies\server@dealtime[1].txt
C:\Documents and Settings\server\Cookies\server@atdmt[1].txt
C:\Documents and Settings\server\Cookies\server@statse.webtrendslive[2].txt
C:\Documents and Settings\server\Cookies\server@s.clickability[1].txt
C:\Documents and Settings\server\Cookies\server@richmedia.yahoo[2].txt
C:\Documents and Settings\server\Cookies\server@leeenterprises.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@dynamic.media.adrevolver[1].txt
C:\Documents and Settings\server\Cookies\server@cgi-bin[3].txt
C:\Documents and Settings\server\Cookies\server@oasc08.247realmedia[2].txt
C:\Documents and Settings\server\Cookies\server@yieldmanager[1].txt
C:\Documents and Settings\server\Cookies\server@interclick[2].txt
C:\Documents and Settings\server\Cookies\server@ads.telegraph.co[1].txt
C:\Documents and Settings\server\Cookies\server@1068563104[1].txt
C:\Documents and Settings\server\Cookies\server@ehg-space.hitbox[1].txt
C:\Documents and Settings\server\Cookies\server@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@ad.yieldmanager[2].txt
C:\Documents and Settings\server\Cookies\server@bs.serving-sys[1].txt
C:\Documents and Settings\server\Cookies\server@lynxtrack[1].txt
C:\Documents and Settings\server\Cookies\server@ads.bridgetrack[2].txt
C:\Documents and Settings\server\Cookies\server@specificclick[1].txt
C:\Documents and Settings\server\Cookies\server@casalemedia[2].txt
C:\Documents and Settings\server\Cookies\server@trafficmp[2].txt
C:\Documents and Settings\server\Cookies\server@a1.interclick[1].txt
C:\Documents and Settings\server\Cookies\server@stat.dealtime[1].txt
C:\Documents and Settings\server\Cookies\server@1068108399[1].txt
C:\Documents and Settings\server\Cookies\server@mediabistro[2].txt
C:\Documents and Settings\server\Cookies\server@content.yieldmanager[2].txt
C:\Documents and Settings\server\Cookies\server@doubleclick[1].txt
C:\Documents and Settings\server\Cookies\server@adinterax[2].txt
C:\Documents and Settings\server\Cookies\server@2o7[1].txt
C:\Documents and Settings\server\Cookies\server@ads.undertone[1].txt
C:\Documents and Settings\server\Cookies\server@19452074[2].txt
C:\Documents and Settings\server\Cookies\server@adopt.euroclick[2].txt
C:\Documents and Settings\server\Cookies\server@247realmedia[2].txt
C:\Documents and Settings\server\Cookies\server@media.adrevolver[2].txt
C:\Documents and Settings\server\Cookies\server@overture[2].txt
C:\Documents and Settings\server\Cookies\server@media6degrees[2].txt
C:\Documents and Settings\server\Cookies\server@jra.advertserve[1].txt
C:\Documents and Settings\server\Cookies\server@apmebf[2].txt
C:\Documents and Settings\server\Cookies\server@myroitracking[2].txt
C:\Documents and Settings\server\Cookies\server@stats.townnews[1].txt
C:\Documents and Settings\server\Cookies\server@cgi-bin[1].txt
C:\Documents and Settings\server\Cookies\server@www.qcountry1029[1].txt
C:\Documents and Settings\server\Cookies\server@adserv.brandaffinity[2].txt
C:\Documents and Settings\server\Cookies\server@tacoda[1].txt
C:\Documents and Settings\server\Cookies\server@adserver.adtechus[1].txt
C:\Documents and Settings\server\Cookies\server@usatoday1.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@hitbox[2].txt
C:\Documents and Settings\server\Cookies\server@microsoftsto.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@test.coremetrics[1].txt
C:\Documents and Settings\server\Cookies\server@ads.clicksor[1].txt
C:\Documents and Settings\server\Cookies\server@serw.clicksor[1].txt
C:\Documents and Settings\server\Cookies\server@adlegend[2].txt
C:\Documents and Settings\server\Cookies\server@adtech[1].txt
C:\Documents and Settings\server\Cookies\server@examinercom.122.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@clicksense[1].txt
C:\Documents and Settings\server\Cookies\server@bluestreak[1].txt
C:\Documents and Settings\server\Cookies\server@ads.adfox[1].txt
C:\Documents and Settings\server\Cookies\server@rotator.adjuggler[2].txt
C:\Documents and Settings\server\Cookies\server@116664[1].txt
C:\Documents and Settings\server\Cookies\server@ehg-ctv.hitbox[2].txt
C:\Documents and Settings\server\Cookies\server@optimize.indieclick[1].txt
C:\Documents and Settings\server\Cookies\server@msnservices.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@bloomberg.122.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@yadro[2].txt
C:\Documents and Settings\server\Cookies\server@ehg-newyorkpost.hitbox[1].txt
C:\Documents and Settings\server\Cookies\server@invitemedia[1].txt
C:\Documents and Settings\server\Cookies\server@ads.gplusmedia[1].txt
C:\Documents and Settings\server\Cookies\server@ads.associatedcontent[2].txt
C:\Documents and Settings\server\Cookies\server@ehg-viacom.hitbox[2].txt
C:\Documents and Settings\server\Cookies\server@oasn03.247realmedia[1].txt
C:\Documents and Settings\server\Cookies\server@albanytimesunion.122.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@rambler[1].txt
C:\Documents and Settings\server\Cookies\server@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\alan\Cookies\alan@doubleclick[2].txt
C:\Documents and Settings\alan\Cookies\alan@msnportal.112.2o7[1].txt
C:\Documents and Settings\dhardin\Cookies\dhardin@atdmt[2].txt
C:\Documents and Settings\dhardin\Cookies\dhardin@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\dhardin\Cookies\dhardin@doubleclick[1].txt
C:\Documents and Settings\dhardin\Cookies\dhardin@msnportal.112.2o7[1].txt
C:\Documents and Settings\dhardin\Cookies\dhardin@questionmarket[2].txt
C:\Documents and Settings\huxor\Cookies\huxor@ad.wsod[2].txt
C:\Documents and Settings\huxor\Cookies\huxor@atdmt[2].txt
C:\Documents and Settings\huxor\Cookies\huxor@msnportal.112.2o7[1].txt
C:\Documents and Settings\ken\Cookies\ken@atdmt[1].txt
C:\Documents and Settings\maryf\Cookies\maryf@msnportal.112.2o7[1].txt
C:\Documents and Settings\server\Cookies\server@banner[1].txt
C:\Documents and Settings\server\Cookies\server@myaccount[1].txt
C:\Documents and Settings\server\Cookies\server@Stats[1].txt

ROOTREPEAL © AD, 2007-2009
Scan Start Time: 2010/03/05 08:23
Program Version: Version
Windows Version: Windows XP SP3

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEE567000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79CD000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEE6B6000 Size: 49152 File Visible: No Signed: -
Status: -

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS" at address 0xee710320


Ran all the programs and Microsoft security essentials is still picking up the virus, but wont delete it.

#5 boopme


    To Insanity and Beyond

  • Global Moderator
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  • Gender:Male
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Posted 05 March 2010 - 02:35 PM

These look good we running normal now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

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