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Computer crashes frequently...


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9 replies to this topic

#1 Yashwanthkumar Mohan

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Posted 03 March 2010 - 09:16 AM

Hello;
I have HP Pavilion t820i with 40 GB and 768 MB RAM.
My Processor is Intel Pentium 4 Processor 515 2.93 Ghz.
I'm running Windows XP Home Edition.
My computer crashes frequently.Mainly when firefox is running.
I have to do a manual reboot.
I don't know the cause of the problem.
The problem is prevailing for a month now.
I also can't start my Windows firewall.
when I start it I get the following dialog:

Posted Image

when I click Yes I get this one:

Posted Image

Thanks in advance! :thumbsup:

Edited by Yashwanthkumar Mohan, 03 March 2010 - 09:17 AM.


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#2 hamluis

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Posted 03 March 2010 - 10:33 AM

You can use the following tool to look at data re the BSODs.

BlueScreenView - http://www.nirsoft.net/utils/blue_screen_view.html

After downloading the file...double-click on BlueScreenView.exe file to run the program.

After scanning is done, Edit/Select All, then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Louis

#3 cryptodan

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Posted 03 March 2010 - 12:52 PM

Looks to me like a possible malware infection that has disabled your security protections.

#4 Yashwanthkumar Mohan

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Posted 03 March 2010 - 11:25 PM

thanks hamlius
I ran BlueScreenView.
But it showed nothing, in fact I have not had BSOD's.
The computer just freezes and i have to do a manual reboot.

Posted Image

Edited by Yashwanthkumar Mohan, 03 March 2010 - 11:27 PM.


#5 Guest_Funnel Web_*

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Posted 04 March 2010 - 02:23 AM

download this
http://www.spychecker.com/program/winsockxpfix.html

and follow the instructions and it should resolve the firewall issue

or you could try a system restore to when your computer was working o.k :thumbsup:

Edited by Funnel Web, 04 March 2010 - 02:25 AM.


#6 Yashwanthkumar Mohan

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Posted 06 March 2010 - 11:23 AM

thanks guys for all your help! :thumbsup:
I figured out the firewall problem myself.
A service called Windows Management Instrumentation was disabled.
I enabled it and rebooted the computer and I was able to start the fire wall.
But the crashing problem occurs frequently.
It happens when I leave the computer alone for a long time(nearly 30 minutes).
Please help me out guys.

#7 cryptodan

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Posted 06 March 2010 - 11:32 AM

Any blue screens with these crashes, or other errors?

#8 ectech1

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Posted 06 March 2010 - 11:37 AM

System crashes are usually caused by old drivers or malware. Have you installed all the latest updates from Microsoft? Here you can find the current drivers for that machine. http://h10025.www1.hp.com/ewfrf/wc/softwar...034&lang=en

#9 hamluis

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Posted 06 March 2010 - 11:53 AM

Crashes without error messages...are often the result of system overheating.

Cases, How to Avoid Overheating - http://www.hardwaresecrets.com/article/142

Cleaning the Interior of your PC - http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/

The fact that you don't have any error messages...would tend to belie any driver problems, IMO.

You probably ought to take a look in Event Viewer and see what the most recent errors listed have to say.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#10 Yashwanthkumar Mohan

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Posted 07 March 2010 - 02:22 AM

I took a look at the event viewer.
Most recent errors were mainly of the Windows management Instrumentation not being enabled.
No errors after I enabled it.
Thanks




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