I have just recovered from a major spyware/malware infestation with the help of Bleeping Computer and now I get error messages when I try to do things like edit my start up preferences in msconfig.
I get this error message: An Accessed Denied error was returned while attempting to change a service. You may need to log on an Administrator account to make the specified changes.
But I am logged on an Administrator account!
Interesting enough, it lets the changes go through even though Windows gives me an error message.
I have three users that are administrators on my computer, me, my husband and an alternate user profile. I go into Control Panel>User Accounts and everyone there is designated as an administrator. Switching it on and off doesn't seem to resolve the problem.
I read somewhere online that it might be registry damage from my recent malware infestation. One online source said I needed to use a program called SubInCAL to repair it: http://blogs.msdn.com/astebner/archive/200.../04/739820.aspx
Has anyone tried this? Is this the best way to go?
Any ideas what the problem is and how I can fix it? Please let me know if you need more information.
PS I am a newbie here on the forum...