Hopefully, I can get the computer back to xp media center. That is the license he has. To be honest, I have seen several of these issues but never a laptop so corrupted. Can anyone give me a clue as what could have happened? This guy thinks he knows about computers and who knows what he tried to do.
Usually I can go to the safe mode, go to the internet and run an online antivirus. I couldn't even get to the internet in the safe mode!
I was going to try to repair the operating system. I put the os disk into the cd rom and it would not boot from the cd even though I changed it from the bios.
Why was I able to reformat with Vista and not XP? Maybe there was an issue with the cd rom drivers.
I'm sure the person would like me to upgrade their os, but not without a license.
Edited by Pandy, 02 March 2010 - 09:49 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs as no logs are posted ~Pandy