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Critical System Drive Missing or corrupt and cannot Repair


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#1 Docdeath

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Posted 02 March 2010 - 09:27 PM

Hello,

I've got an HP G6000 laptop running Vista 32 that has developed a fault. When I try and boot it up, it comes up with the error screen;

FILE: \windows\system32\drivers\ndis.sys

STATUS: 0xc000000f

Windows failed to load because a critical system driver is missing, or corrupt


I've done what it suggested and put in my Vista disk to try and repair it, but when it gets to the system reovery options, there is no Operating System listed. It says I should load drivers for my hard disks if I don't see the operating system, but I've not got a scooby as to what these are...

If I click on next, I get the various Recovery tool options, and have tried the Startup Repair option, which runs through the check and says it is repairing disk errors, but once it has completed this, it reboots and does exactly the same thing. I can't restore unfortunately as I've stupidly never backed it up at all, so there is nothing to restore to...

I'm guessing this is a problem with the hard drive? Unless anyone has any suggestions as to what else I might try?
Or if it is the hard drive, how I might get some stuff off it before I chuck it (My itunes basically... can cope without the rest...)

Many thanks in advance

Doc

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#2 Broni

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Posted 02 March 2010 - 09:36 PM

Are you using full version Vista DVD to boot?

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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