Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

computer freeze requiring hard shut down


  • Please log in to reply
1 reply to this topic

#1 nsabou

nsabou

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:28216
  • Local time:04:58 PM

Posted 02 March 2010 - 09:09 PM

hello!

i'm running windows XP home edition and i have had a lot of problems recently with malware and trojans. the most recent incident involved one of those fake virus removal pop ups that pretty much debilitated my computer on startup. i couldn't run malwarebytes or avira antivir. however, i was able to figure out which process to end so that i could run both programs. i finally got them to run all the way through and after several times, they came up clean.

however, my computer continues to freeze for no obvious reason. there doesn't seem to be any one action that sets it off. sometimes it's when i'm watching video, sometimes when i'm just surfing the net or on photoshop. if there's audio going on at the time of the freeze, it starts skipping. my only option at that point is a hard shut down. and sometimes it seems to "hiccup" too - something i'm typing may pause for a moment, and i'll think everything's about to freeze up. either way, my computer doesn't last for more than 20 minutes at a time without freezing. sometimes no more than 3 minutes.

i have run combofix to try to solve the problem (my ISP reccomended it as a last resort for the previous trojan problem i had), but it's not working either.

any suggestions would be appreciated. thank you, in advance!

BC AdBot (Login to Remove)

 


#2 nsabou

nsabou
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:28216
  • Local time:04:58 PM

Posted 02 March 2010 - 11:09 PM

Oh, one other thing (I'm not trying to bump the topic):

I just had to shut down again and when I booted back up I noticed an error message pop up titled "Anti-Spyware" that says "An Unexpected Problem was encountered Error# 0x80004003"

Thanks again.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users