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Antivirus Vista 2010 Removal


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#1 Cheshyre

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Posted 02 March 2010 - 09:00 PM

Hi all --

I've just followed the "How to remove XP Internet Security 2010, Antivirus Vista 2010, and Win 7 Antispyware 2010" tutorial by Grinler. FixExe.reg was run, and MBAM is currently scanning the infected machine. I just wanted to know if after MBAM clears the malware, there is anything that should be done regarding FixExe.reg. Should the changes it made be removed? If the answer is yes, then how?

The infected machine is a Dell laptop running Windows Vista Home Premium.

Thanks in advance!

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#2 boopme

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Posted 02 March 2010 - 09:27 PM

No nothing is needed. it is reverting changes the malware makes. Please do post the MBAM scan log when done. Update us on how its running.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#3 Cheshyre

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Posted 02 March 2010 - 09:52 PM

The MBAM log, as requested. MBAM was downloaded and installed after use of FixExe.reg. MBAM was updated at ~9pm, 3/2/2010. The infected computer appears to be clean upon first glance. For privacy, I changed my computer user name to (user name here) in the log. Thanks for your help boopme!

Malwarebytes' Anti-Malware 1.44
Database version: 3817
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/2/2010 9:39:07 PM
mbam-log-2010-03-02 (21-39-07).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 281426
Time elapsed: 1 hour(s), 25 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\(user name here)\AppData\Local\av.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Users\(user name here)\Local Settings\Application Data\av.exe (ROGUE.Win7Antispyware2010) -> Quarantined and deleted successfully.

#4 boopme

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Posted 02 March 2010 - 10:06 PM

That's understandable (privacy). 9 out 10 times there are still a few stragglers. So please run these next,needs about the same time maybe a bit longer..
I will most likely be off by then but I will look back tomorrow.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#5 Cheshyre

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Posted 03 March 2010 - 12:13 AM

Interestingly, ATFcleaner didn't seem to empty out Firefox. The history is all still intact, as is the download history. On the other hand, the Windows Vista recycle bin is empty, perhaps indicating that ATFcleaner may not work with newer versions of Firefox? For what it's worth, I just downloaded ATFcleaner.

The computer still seems to be working without any issues. Hopefully it will stay that way. Thanks again!


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/02/2010 at 11:38 PM

Application Version : 4.34.1000

Core Rules Database Version : 4633
Trace Rules Database Version: 2445

Scan type : Complete Scan
Total Scan Time : 01:13:16

Memory items scanned : 301
Memory threats detected : 0
Registry items scanned : 8737
Registry threats detected : 0
File items scanned : 146698
File threats detected : 0

#6 boopme

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Posted 03 March 2010 - 11:48 AM

Ok, let's use TFC by OT instead of ATF.
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Rerun MBAM (MalwareBytes) like this: for one more look.

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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