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5 replies to this topic

#1 mlb2005


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Posted 02 March 2010 - 05:10 PM

Hello, I don't really know what to do to get rid of this pesky little guy and was hoping I could get some expert help. My comodo log gives the name TrojWare.Win32.Spy.Agent.bdka@98512636 and location \GLOBAL??\C2CAD972#4079#4fd3#A68D#AD34CC121074\L\max++.00.x86

My browser has been getting hijacked when I click links after a search. That's my only noticeable symptom. Comodo only detects this malware but does not remove it. Thanks for any help you can offer.

*edit* I just ran mbam and it said it removed it. I restarted the computer a couple times and it changed to this TrojWare.Win32.Rootkit.Small.ark@97849383 and location \GLOBAL??\C2CAD972#4079#4fd3#A68D#AD34CC121074\AA7B457F.sys

Edited by mlb2005, 02 March 2010 - 05:48 PM.

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#2 mlb2005

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Posted 04 March 2010 - 07:25 PM

Forgot to add that I'm using windows xp. I've also switched to comodo dragon browser.

#3 boopme


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Posted 04 March 2010 - 07:31 PM

Hello please post that MBAM log.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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#4 mlb2005

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Posted 04 March 2010 - 10:45 PM

Hi and thank you for your response. I was mistaken when I said the virus changed, both of the files I listed above are on the machine. When I remove them they come right back. I went ahead and did another MBAM in safe mode and it came up with one infected file. Here is the log. Updated the database prior to the scan. It's late for me now but I will get the other things you requested tomorrow as soon as possible. Thanks again for your time.

Malwarebytes' Anti-Malware 1.44
Database version: 3825
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

3/4/2010 10:37:39 PM
mbam-log-2010-03-04 (22-37-39).txt

Scan type: Quick Scan
Objects scanned: 151037
Time elapsed: 12 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\{F9197A7E-CE10-458e-85F8-5B0CE6DF2BBE} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 mlb2005

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Posted 05 March 2010 - 11:51 PM

Rebooted into safe mode and ran atf. Superantispyware came up clean but here's the log anyway. When I rebooted back to normal comodo picked up both viruses again. Also, I forgot to mention comodo doesn't start up automatically anymore.

SUPERAntiSpyware Scan Log

Generated 03/05/2010 at 00:45 AM

Application Version : 4.30.1004

Core Rules Database Version : 4641
Trace Rules Database Version: 2453

Scan type : Complete Scan
Total Scan Time : 01:24:15

Memory items scanned : 227
Memory threats detected : 0
Registry items scanned : 5867
Registry threats detected : 0
File items scanned : 29755
File threats detected : 0

#6 Elise


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Posted 09 March 2010 - 08:51 AM

Hello there, sorry for the delay, boopme is ill, so I am taking this over :thumbsup:

Lets do a rootkit scan here first.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

regards, Elise

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