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FunWebProducts / ShopperReports / MyWebSearchService


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3 replies to this topic

#1 Montana Mad Dog

Montana Mad Dog

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Posted 02 March 2010 - 02:11 PM

Hi, I see the "FunWebProducts" User Agent when inspecting my browser's configuration (I am using hxxp://browserspy.dk/useragent.php). I also notice "ShopperReports" and "MyWebSearchService" when looking at HijackThis logs.

I'd like to remove these "products". Not sure if they are negatively impacting this machine or are a security concern, but I am not comfortable with their presence. Not sure if the "FunWebProducts" User Agent has influence over the automatic check that Mozilla does when browsing their site (trying to download FireFox), but Mozilla says my machine is not compatible with their browswer. This is a Vista Home Premium SP2 HP G60. (Note I have not downloaded the Firefox installer yet, because I'm using the download page to confirm that I've resolved the "problem" with compatibility.)

Hope that's enough info to get started resolving this stuff. I've looked all over the net trying to find solutions to these issues...not much luck, so I'm trying here.

Thanks

DDS (Ver_09-12-01.01) - NTFSx86
Run by Chet at 12:14:24.56 on Tue 03/02/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6002.2.1252.1.1033.18.3002.1765 [GMT -6:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Users\Chet\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Chet\AppData\Local\Google\Update\1.2.183.17\GoogleCrashHandler.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Chet\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File
EB: {A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} - No File
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\chet\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {C5428486-50A0-4a02-9D20-520B59A9F9B2} - {C9CCBB35-D123-4a31-AFFC-9B2933132116}
IE: {C5428486-50A0-4a02-9D20-520B59A9F9B3} - {A16AD1E9-F69A-45af-9462-B1C286708842}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-26 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-26 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-26 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100224.002\IDSvix86.sys [2010-2-26 343088]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-26 117640]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-22 365952]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-22 193840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-2-26 102448]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-2-26 48688]
S2 fioo32;fioo32;c:\windows\system32\SvchOst.eXE -k fioo32 [2008-1-20 21504]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe --> c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

=============== Created Last 30 ================

2010-03-02 18:08:38 0 ----a-w- c:\users\chet\defogger_reenable
2010-03-02 15:21:51 0 d-----w- c:\program files\Trend Micro
2010-03-02 15:21:37 0 d-----w- c:\programdata\Sun
2010-02-26 21:28:29 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-02-26 21:28:29 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2010-02-26 21:28:23 25648 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2010-02-26 21:28:13 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-02-26 21:28:13 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-02-26 21:28:13 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-02-26 21:27:49 0 d-----w- c:\program files\Symantec
2010-02-26 21:27:49 0 d-----w- c:\program files\common files\Symantec Shared
2010-02-26 21:26:55 0 d-----w- c:\windows\system32\drivers\N360
2010-02-26 21:26:51 0 d-----w- c:\program files\Norton 360
2010-02-26 21:19:10 0 d-----w- c:\programdata\PCSettings
2010-02-26 21:15:56 0 d-----w- c:\programdata\Symantec Temporary Files
2010-02-26 18:03:41 0 d-----w- c:\program files\AVG
2010-02-26 17:47:41 0 d-----w- c:\program files\CCleaner
2010-02-26 17:03:17 0 d-----w- c:\program files\Windows Portable Devices
2010-02-26 16:53:10 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2010-02-26 16:53:00 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2010-02-26 16:49:48 81920 ----a-w- c:\windows\system32\wpdbusenum.dll
2010-02-26 16:48:55 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2010-02-26 16:48:55 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2010-02-26 16:48:55 234496 ----a-w- c:\windows\system32\oleacc.dll
2010-02-26 16:39:22 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-02-26 16:39:22 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-02-26 16:39:22 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-02-25 00:51:23 0 d-----w- c:\windows\system32\eu-ES
2010-02-25 00:51:23 0 d-----w- c:\windows\system32\ca-ES
2010-02-25 00:51:22 0 d-----w- c:\windows\system32\vi-VN
2010-02-24 22:34:33 0 d-----w- c:\windows\system32\EventProviders
2010-02-24 22:32:08 0 d-----w- c:\programdata\Office Genuine Advantage
2010-02-24 22:22:57 72704 ----a-w- c:\windows\system32\admparse.dll
2010-02-24 21:20:04 3600456 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-24 21:20:04 3548216 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-24 21:14:50 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-02-24 18:48:22 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-02-24 18:48:22 156672 ----a-w- c:\windows\system32\t2embed.dll
2010-02-24 18:48:06 302080 ----a-w- c:\windows\system32\drivers\srv.sys
2010-02-24 18:48:05 98816 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-02-24 18:41:43 0 d-----w- c:\users\chet\appdata\roaming\Malwarebytes
2010-02-24 18:41:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-24 18:41:23 0 d-----w- c:\programdata\Malwarebytes
2010-02-24 18:41:21 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-24 18:41:21 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-02-26 21:28:17 86016 ----a-w- c:\windows\inf\infstor.dat
2010-02-26 21:28:17 51200 ----a-w- c:\windows\inf\infpub.dat
2010-02-26 21:28:17 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-02-26 17:03:11 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-02-25 00:43:33 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2010-02-24 15:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:26:13 2048 ----a-w- c:\windows\system32\tzres.dll
2010-01-02 06:38:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-01-02 06:32:33 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-01-02 06:32:33 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-01-02 04:57:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-04 18:30:05 12288 ----a-w- c:\windows\system32\tsbyuv.dll
2009-12-04 18:29:41 1314816 ----a-w- c:\windows\system32\quartz.dll
2009-12-04 18:28:52 22528 ----a-w- c:\windows\system32\msyuv.dll
2009-12-04 18:28:51 31744 ----a-w- c:\windows\system32\msvidc32.dll
2009-12-04 18:28:51 123904 ----a-w- c:\windows\system32\msvfw32.dll
2009-12-04 18:28:49 13312 ----a-w- c:\windows\system32\msrle32.dll
2009-12-04 18:28:27 82944 ----a-w- c:\windows\system32\mciavi32.dll
2009-12-04 18:28:21 50176 ----a-w- c:\windows\system32\iyuv_32.dll
2009-12-04 18:27:12 91136 ----a-w- c:\windows\system32\avifil32.dll
2009-12-02 19:20:18 504 ----a-w- c:\users\chet\appdata\roaming\wklnhst.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-04-22 14:18:14 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 12:14:48.35 ===============

Attached Files


Edited by Orange Blossom, 02 March 2010 - 04:42 PM.
Deactivate link. ~ OB


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:12:51 PM

Posted 07 March 2010 - 04:50 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 Montana Mad Dog

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Posted 07 March 2010 - 10:34 PM

Hi, I'm sorry for not updating my post. The problem is solved. I wasn't searching the registry fully, and when I did, I found the entries and deleted them...that got rid of the problem.

Thanks for responding. Everyone here does a great job...thanks for all your help.

Paul

#4 schrauber

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Posted 08 March 2010 - 01:50 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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