Hi Stanley Bubbs
Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum and apologies for the delaqy. I am going to assist you with your problem.
Please refrain from making any changes to your system
(scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.
- To submit the GMER file:
- I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Please keep Kasperskey and uninstall the rest (Vipre and if Spyware Doctor is also atispyware with antivirus uninstall).
- I see on the log Ask Toolbar is installed on your computer.
This program is known to be bundled with adware/spyware. You may read more about Ask Toolbars here:
To uninstall Ask Toolbar:
Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon.
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":
Also remove the folder in bold (if present) only after uninstalling Ask Toolbar:
- Please run DDS and post a fresh DDS.txt to your reply. No need for the Attach.txt
Edited by farbar, 03 March 2010 - 01:55 AM.