Jump to content
Posted 02 March 2010 - 10:59 AM
Posted 02 March 2010 - 11:20 AM
Posted 02 March 2010 - 11:38 AM
Posted 02 March 2010 - 11:42 AM
Edited by techextreme, 02 March 2010 - 11:42 AM.
Posted 02 March 2010 - 12:47 PM
In this case I am going from a P4 to an E5200
If you are changing hardware platforms say from Intel to AMD trying to clone the drive can cause serious unrecoverable issues. Windows XP does not take the change to the HAL well. The best bet is to do a clean install, install the drivers, install the programs and then restore only the needed files to get everything up to speed.
I agree that success should not be expected. However, for me it is common practice to copy data over as user's do not want to lose information when repalcing/upgrading a machine. This processes is done 20 some times a week with minimal errors that are typically resolved with ease. Unfortunately, this current issue has me stumped. I appreciate any advice or suggestions that do not involve a clean install.
FWIW: Changing of a motherboard or a hard drive...should not (IMO) be expected achieve success unless a clean install is done.
I tried this anyway despite the fact I am not using AMD. It's a good suggestion that I will no doubt use in the future. Thank you.
This may help you if you are changing from an Intel to an AMD processor.
1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start | Run | (copy/paste) sc config intelppm start= disabled | OK | Reboot into normal (Windows) mode.
Posted 02 March 2010 - 01:01 PM
The person who needs the repair has chosen to have a new system put together, but have their old DATA copied over to the new hardware
Posted 02 March 2010 - 01:28 PM
I guess not and that fault is mine. I apologize.
Are we all speaking the same language?
Posted 02 March 2010 - 02:47 PM
He has so gracially decided not to pay for an $800 support contract with his point of sale vendor and does not have any software media.
Posted 02 March 2010 - 03:08 PM
Haven't needed to yet, but can.
Have you imaged the old computer drive?
He is a 76 year old man running a shipping (ups/fedex) store. I trust his ignorance.
Your client probably had some idea this was not going to work...
I understand and would not expect anyone to violate the law in helping with this issue, however, the license sticker of the old installation has been removed from the case and placed on the new system. I don't see a need to repurchase a XP Pro license with the new system in this scenario.... ?
If you want to tell us the details of the hard ware and software we may be able to help, but if the research indicates someone is violating the terms of their software license, we can't do that.
Posted 02 March 2010 - 03:14 PM
Posted 02 March 2010 - 03:29 PM
Posted 02 March 2010 - 04:44 PM
0 members, 0 guests, 0 anonymous users