I am new to all this computer fixing stuff so I really would have major questions on how to do what you suggested but besides that, I don't have the original install disks. I bought this Sony Viao from a neighbor in 2001 and he had upgraded it from Win95 to Win2000. I let my little girl use it for playing her SIMS games for a few years and then the neighbor upgraded the Win 2000 for us so she could continue to play SIMS newly released software. It was not hooked up online to the web until 2006. At that time, when the computer booted up you could choose between Win 2000 or XP Pro. This was still my kids computer so she always chose XP Pro and my husband and I never got into her computer. We were too dumb to know we had to do updates and buy software to keep this computer from virus's and such back then. Within the last year I have finally smartened up and the other two computers in my house have been protected with free Avast and have no virus's. Thsi computer quite working on my kid sometime mid 2008 and we just ignored it until now. I am beginning to clean it up and get it running smoothly again now that I am more experienced with protecting it (or so I'm still learning) and then eventually I will hook this puppy up to the flat screen TV in my bedroom so I can use it late at night to check emails and pay bills while in bed
That was the idea but I keep running into problems even getting it cleaned up. The tutorials on here are very helpful and I have learned much but I am stuck gettting any anti virus or malware software downloaded due to all the pop-ups and constant restarts the computer gives itself. Any ideas? I am under the understanding that the first move to make is to get the malware off of here (afgter turning on my firewall) and then downloading the antivirus and cleaning up infections and THEN I may be able to get online long enough for the microsoft downloads to work through the belly of the snake. This will take days, I'm sure. Do you know what that error code is for?