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Had win32: Rootkit.gen(rtk)


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2 replies to this topic

#1 friarduck

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Posted 02 March 2010 - 05:51 AM

I found this site by searching for win32: Rootkit.gen(rtk). I followed the instructions that were directed to another member, and I seem to be free of the malware at this time. I have bookmarked this site, and feel it is a very important project. As I am sure I may need it again, and I am currently unemployed, (hopefully my assignment tomorrow will lead to a permanent situation), as soon as possible, I will contribute what I can.

I used Combofix, and I can supply a log if needed. Apparently, I was massively infected.

THANK YOU! :thumbsup:

p.s. infection was identified by Avast directly after the last database update File name was xsrglu.tmp

Edited by Pandy, 02 March 2010 - 09:53 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs as no logs are included ~Pandy

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#2 Orange Blossom

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Posted 02 March 2010 - 09:27 PM

Hello friarduck,

Rootkits are bad business. Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==. Please include the ComboFix log in the topic.

If you cannot produce any of those logs, simply post the ComboFix log along with the information in the post above.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

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Posted 02 March 2010 - 10:53 PM

Hello,

I moved your new topic to the log forum here: http://www.bleepingcomputer.com/forums/t/299882/win32-rootkit-genrtk/

Now that you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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