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BSOD help!!!!!!


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4 replies to this topic

#1 dakotamom5

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Posted 01 March 2010 - 10:35 PM

Hi Im new here hoping someone can help. Husbands laptop is froze. He started it up a virus thing popped up, he hit a wrong button and then Antimalware Doctor program showed up and wouldnt let him do any thing , then he turned it off and restarted it starts to come on then goes to BSOD, he tried rebooting, starting in safe mode nothing seems to work, Please could someone Help Us!!! Sorry this is so long. He has a EverX computer running Windows XP
Thanks

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#2 djsi

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Posted 02 March 2010 - 12:41 AM

It sounds like it would be a good idea to wipe your drive and do a fresh install of windows.
Your husbands laptop could very well be experiencing a major hardware failure as well by the sounds of it.
Wish I could help more.

#3 Elise

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Posted 02 March 2010 - 09:32 AM

Hello there, we still have quite some possibilities here smile.gif

OK this file is big Print these instruction out so that you know what you are doing

Two programs to download

First

ISOBurner this will allow you to burn OTLPE ISO to a cd and make it bootable. Just install the program, from there on in it is fairly automatic. Instructions

Second
  • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download.
  • When downloaded double click and this will then open ISOBurner to burn the file to CD
  • Reboot your system using the boot CD you just created.

    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Double-click on the OTLPE icon.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Change Drivers to Use Safelist
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

regards, Elise


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#4 Elise

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Posted 05 March 2010 - 07:00 AM

Hello, are you still there?

regards, Elise


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#5 Elise

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Posted 13 March 2010 - 04:48 AM

Due to lack of feedback this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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