Sometimes, about every couple days, our internet provider blocks our internet out, and we have to call to get it back connected. They first said that someone's e-mail was sending 200 messages every 5 minutes, and that was over their limit. We have run:
A couple trojans popped up here and there, but nothing too severe. Our computers are working fine but we keep getting kicked off of our internet! We constantly scan to see if somehow someone else is connected to the network but no one ever is. We have found no consistent pattern in when this happens. (My one roommate never leaves the house, and my other roommate has a desktop). I have a laptop which I take with me to campus and to friend's houses, and it works perfectly, however they have begun hounding me because it always "seems" to happen when I connect. My theory is that it happens to randomly and I come and go so frequently that it's probably going to coincide somewhat. Me and one roommate left for the weekend (3 days) and they still cut off the internet with only one of us here, and he said the internet had been working perfectly all weekend!
I hope this wasn't too confusing, I'm just absolutely lost, and sick of making the trek in the snow to campus just to use the internet! Is there something we could do to all of our computers to check for something that would be doing this? Thanks in advance for any help you may have, as we are completely dumbfounded.
P.S. at first we could just plug our computers directly into the modem (bypassing the router) and it worked, so we thought we isolated the problem to the router. As of late, even plugging into the modem has given us spotty internet access. The cable company eventually shuts it off.
Edited by Pruchnicki.3, 01 March 2010 - 09:46 PM.