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Cannot Remote Control - Server 2008 R2 Enterprise


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#1 harrismicro

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Posted 01 March 2010 - 02:02 PM

Hi, long time reader first time poster. Love the site and all of it's resources. I'm currently working on application publishing on a newly built Server 2008 machine and I am having trouble with remotely controlling users. Even though I have remote controlling enabled, and without premission required by the client, the drop down menu still shows Remote Control as greyed out. Is there a service that I have neglected to install/start? Am I missing another option or check box somewhere? Any help would be greatly appreciated - thanks!

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#2 Monty007

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Posted 01 March 2010 - 03:55 PM

Hi, Can you please explain how you are try to allocate rdp to the user? Are you logged on to the 2008 box as admin? Is this a domain network?
MCP
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#3 Baltboy

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Posted 02 March 2010 - 11:26 AM

What kind of account are you using? The default admin or another limited access account? Are the users logging on through terminal services? We need some more info here.
Get your facts first, then you can distort them as you please.
Mark Twain

#4 projectfocus

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Posted 02 March 2010 - 11:43 AM

I gather you are looking at the session within terminal services and seeing the session and trying to log onto that using remote control. Is this the case?
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#5 harrismicro

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Posted 02 March 2010 - 02:35 PM

projectfocus - Yes.

Baltboy - I am using Administrator accounts on both sides. I've given both accounts full control.

Monty007 - I'm trying to monitor user sessions under the RD services manager.

Could this be because I haven't installed any CALs yet? I do still have 100+ days left of my grace period.

#6 Baltboy

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Posted 04 March 2010 - 07:51 AM

http://support.microsoft.com/kb/232792
Get your facts first, then you can distort them as you please.
Mark Twain




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