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IE8 search provider gives results that are redirected


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4 replies to this topic

#1 ezd

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Posted 01 March 2010 - 12:30 PM

I'm running Windows XP and everything seems fine until I try to use IE8's built in search. The results take me to various sites some of which infect me with fake antivirus garbage which I'm able to remove with Malwarebytes but the problem of the hijacked search results remains. It doesn't make a difference if I set the provider to Bing or Google. The latest log from Malwarebytes shows no malicious items. Thanks in advance you guys are fantastic.

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#2 boopme

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Posted 01 March 2010 - 02:56 PM

Hello let's run these and see if we get an MBAM log.
FixExe.reg

FixExe.reg

Malwarebytes' Anti-Malware Download Link

From another computer, please download Malwarebytes' Anti-Malware, or MBAM, and the reg files from the following locations and save it to an external media such as an external hard drive or a USB flash drive. We will then use the external drive or flash drive to to transfer these files to your infected computer.

Once you have downloaded all the necessary files to a removable device, you need to plug it into your infected your computer so it can access them.

Now open the drive that corresponds to the removable media that you copied the programs onto. Once open, double-click on the FixExe.reg file. When Windows prompts whether or not you want to allow the data to be added to your computer, click on the Yes button.

Now you should be able to run the mbam-setup.exe file that you saved on your removable media. Double-click on this file to install MalwareBytes' on to your computer. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button. If you already have MalwareBytes' installed, simply launch it now and continue.

MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box.

When the scan is finished, a message box will say The scan completed successfully. Click 'Show Results' to display all objects found
Click OK to close the message box and continue with the removal process.[/list]Back at the main Scanner screen:[list]
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Edited by boopme, 01 March 2010 - 02:56 PM.

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#3 ezd

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Posted 01 March 2010 - 05:01 PM

Ok (and thank you), here is the MBAM log. Clean again and the browser search results are still redirecting. Both Google and Bing.

Malwarebytes' Anti-Malware 1.44
Database version: 3811
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/1/2010 3:54:31 PM
mbam-log-2010-03-01 (15-54-31).txt

Scan type: Quick Scan
Objects scanned: 142877
Time elapsed: 6 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 01 March 2010 - 05:09 PM

hey you're welcome. Looks like we need to get a deeper look inside as what is protecting this.

You will need to Download and Run DDS which will create a Pseudo HJT Report as part of its log..
If for some reason you cannot perform a step, move on to the next.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help . Then go here Virus, Trojan, Spyware, and Malware Removal Logs ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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#5 Orange Blossom

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Posted 01 March 2010 - 09:23 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/299534/winxp-ie8-search-results-are-redirected/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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