Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malwarebyte's Found Trojan--Is It Gone?


  • Please log in to reply
9 replies to this topic

#1 zeero3

zeero3

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 01 March 2010 - 12:16 PM

I ran a scan of MBAM and found this file:
Files Infected:
C:\System Volume Information\_restore{F2681A7D-91E5-401A-AC8B-015335799DC0}\RP569\A0058927.exe (Trojan.Agent.CK) -> Quarantined and deleted successfully.


I am now concerned my computer may not fully be clean.

Edited by quietman7, 01 March 2010 - 01:06 PM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:08 PM

Posted 01 March 2010 - 01:25 PM

I edited your topic to remove your HijackThis log as they are not permitted in topics outside the Virus, Trojan, Spyware, and Malware Removal Logs forum.

Further, HijackThis only scans certain areas of your system/registry to help diagnose the presence of undetected malware in known hiding places. Therefore, its log may not always show all the malware on your system. As such, HijackThis has been replaced by newer tools like DDS, RSIT and OTL which provide comprehensive logs with specific details about more areas of your computer.

The Malware Response Team members are all volunteers who contribute to helping members as time permits but currently there is a backup and you may have to wait for assistance. Referrals are made to that forum if we cannot resolve the issue here or the infection keeps returning and we need to use more powerful tools.

The detected _restore{GUID}\RP***\A00*****.xxx file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. The *** after RP represents a sequential number automatically assigned by the operating system. The ***** after A00 represents a sequential number where the original file was backed up and renamed except for its extension. To learn more about this, refer to:System Restore is the feature that protects your computer by monitoring a core set of system and application files and by creating backups (snapshots saved as restore points) of vital system configurations and files before changes are made. These restore points can be used to "roll back" your computer to a clean working state in the event of a problem. This makes it possible to undo harmful changes to your system configurations including registry modifications made by software or malware by reverting the operating systems configuration to an earlier date. See What's Restored when using System Restore and What's Not.

System Restore is enabled by default and will back up the good as well as malicious files, so when malware is present on the system it gets included in restore points as an A00***** file. If you only get a detection on a file in the SVI folder, that means the original file was on your system in another location at some point and probably has been removed. However, when you scan your system with anti-virus or anti-malware tools, you may receive an alert that a malicious file was detected in the SVI folder (in System Restore points) and moved into quarantine. When a security program quarantines a file, that file is essentially disabled and prevented from causing any harm to your system. The quarantined file is safely held there and no longer a threat. Thereafter, you can delete it at any time.

Please post the complete results of your MBAM scan for review.

To retrieve the Malwarebytes Anti-Malware scan log information, launch MBAM.
  • Click the Logs Tab at the top.
    • The log will be named by the date of scan in the following format: mbam-log-date(time).txt
      -- If you have previously used MBAM, there may be several logs showing in the list.
  • Click on the log name to highlight it.
  • Go to the bottom and click on Open.
  • The log should automatically open in notepad as a text file.
  • Go to Edit and choose Select all.
  • Go back to Edit and choose Copy or right-click on the highlighted text and choose Copy from there.
  • Come back to this thread, click Add Reply, then right-click and choose Paste.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Logs are saved to the following locations:
-- In XP: C:\Documents and Settings\\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
-- In Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs


Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.
  • Vista users: need to right-click either the IE or FF Start Menu or Quick Launch Bar icons and select Run As Administrator) from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the Posted Image... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the Posted Image... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the Posted Image... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

If you'd rather not follow my instructions and you don't mind waiting, then read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log. When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 zeero3

zeero3
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 01 March 2010 - 01:33 PM

Malwarebytes' Anti-Malware 1.44
Database version: 3794
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/26/2010 1:51:35 PM
mbam-log-2010-02-26 (13-51-35).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 352733
Time elapsed: 3 hour(s), 58 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{F2681A7D-91E5-401A-AC8B-015335799DC0}\RP569\A0058927.exe (Trojan.Agent.CK) -> Quarantined and deleted successfully.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:08 PM

Posted 01 March 2010 - 01:51 PM

Your Malwarebytes Anti-Malware log indicates you are using an older database version.
The database shows 3794. Last I checked it was 3809.

If you cannot update through the program's interface (preferable method), try to manually download the definition updates and just double-click on mbam-rules.exe to install. If necessary, download mbam-rules from another computer, save to a USB stick or CD, transfer the file to the infected machine and then double-click on it to install.

Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
It does not matter if you do this before or after the Kaspersky scan.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 zeero3

zeero3
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 02 March 2010 - 04:13 AM

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, March 2, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, March 01, 2010 20:43:46
Records in database: 3679174
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan statistics:
Objects scanned: 206351
Threats found: 2
Infected objects found: 3
Suspicious objects found: 0
Scan duration: 07:01:53


File name / Threat / Threats count
C:\Documents and Settings\Owner\.jpi_cache\jar\1.0\jvmsecman.jar-69ee0e0e-117bcf67.zip Infected: Trojan-Downloader.Java.Agent.f 1
C:\Documents and Settings\Owner\.jpi_cache\jar\1.0\jvmsecman.jar-69ee0e0e-2cc2aa91.zip Infected: Trojan-Downloader.Java.Agent.f 1
C:\Documents and Settings\Owner\Local Settings\Application Data\Xenocode\ApplianceCaches\HoldemManager.exe_v2B34C5A3\TheApp\STUBEXE\@PROGRAMFILES@\RVG Software\Holdem Manager\HMImport.exe Infected: Backdoor.Win32.Poison.awem 1

Selected area has been scanned.










Malwarebytes' Anti-Malware 1.44
Database version: 3811
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/2/2010 1:11:00 AM
mbam-log-2010-03-02 (01-11-00).txt

Scan type: Quick Scan
Objects scanned: 158029
Time elapsed: 14 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:08 PM

Posted 02 March 2010 - 09:01 AM

Remove the infected files found by Kaspersky.

Malwarebytes Anti-Malware has a built-in FileAssassin feature for removing stubborn malware or other malicious files that it did not detect.
  • Go to the "More Tools" tab and click on the "Run Tool" button
  • Browse to the location of the file(s) to remove using the drop down box next to "Look in:" at the top.
  • When you find the file, click on it to highlight, then select Open.
  • You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
  • If removal did not require a reboot, you will receive a message indicating the file was deleted successfully.
  • Click Ok and exit MBAM.
  • If prompted to reboot, then do so immediately.
-- If the file returns, then you probably have other malware on your system which is protecting or regenerating it.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to serious problems with your operating system.


Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
-- If you cannot boot into safe mode or complete a scan, then perform your scan in normal mode.

-- If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 zeero3

zeero3
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 04 March 2010 - 05:19 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/04/2010 at 01:48 AM

Application Version : 4.34.1000

Core Rules Database Version : 4632
Trace Rules Database Version: 2444

Scan type : Complete Scan
Total Scan Time : 12:18:39

Memory items scanned : 221
Memory threats detected : 0
Registry items scanned : 8405
Registry threats detected : 0
File items scanned : 170072
File threats detected : 5

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@cdn.at.atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@tacoda[1].txt
C:\Documents and Settings\Owner\Cookies\owner@at.atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ar.atwola[2].txt
C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:08 PM

Posted 04 March 2010 - 08:05 AM

How is your computer running now? Are there any more reports/alerts, signs of infection or issues with your browser?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 zeero3

zeero3
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:03:08 PM

Posted 04 March 2010 - 08:34 AM

Oh the computer still seems to be running fine. Those adware/atwola alerts seem to be an ongoing issue that doesn't go away; however, it doesn't seem to be a problem. I will run the kaspersky online scan once more to make sure it's clean. Thank you so much...

#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:08 PM

Posted 04 March 2010 - 10:26 AM

Not a problem.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users