Post Paladin Antivirus Removal Problem

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

1. Please download GMER from one of the following locations, and save it to your desktop:
   • Main Mirror
     This version will download a randomly named file (Recommended)
   • Zip Mirror
     This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
2. Disconnect from the Internet and close all running programs, as this process may crash your computer.
3. Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
4. Double click on Gmer to run it.
5. Allow the gmer.sys driver to load if asked.
6. You may see a rootkit warning window, If you do, click No.
7. Untick the following boxes on the right side of the Gmer screen.
   Sections
   IAT/EAT
   Files
   Show All
8. Click on and wait for the scan to finish.
9. If you see a rootkit warning window, click OK.
10. Push and save the logfile to your desktop.
11. Copy and Paste the contents of that file in your next post.

• log.txt
• info.txt
• Gmer log

Edited by myrti, 06 March 2010 - 05:47 PM.