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Vista Check- Did I get rid of all my malware?


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4 replies to this topic

#1 Devigod

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Posted 01 March 2010 - 12:00 AM

Hey all, new to the forums, but you guys seem incredibly well-versed.

Anyways, I contracted a few viruses the other day from a bad program, and, while AVG assured me that it had blocked them and several scans turned up nothing, I wasn't so assured. Nevertheless, after it blocked several communications attempts and other such things, I turned off my internet and did some scanning. With ctrl+alt+delete, I stopped some clearly fishy processes, located their sources to files that had been updated that night (around 2-3 AM, the 28th) and got rid of those.

Still not convinced, I surfed around to look up some of the viruses. The next morning (this morning) my computer started blocking more viruses again, so it didn't seem like I'd gotten them all. Nevertheless, after some more of the same conduct as above (scanning and deletion), I wound up getting Combofix, uninstalling AVG, turning off the web and running that.

After that, it deleted a few files. I had to turn on internet in order to fetch AVG again. It says not to post combofix results unless asked to, but I have those if they would help. I would appreciate it if they could be reviewed.

Specifically, I would like it if somebody could aid me in determining whether or not I've gotten my computer cleaned... obviously this post doesn't have enough information as is, so I await your insights and requests (even if it's just asking to see the log)

Other relevant details would include that I have had a previous infection which I believe that I quelled with avast, but after avast got an update, it has since ceased running on my computer, providing the following message:

"C:\Program Files\Alwil Software\Avast5\AbastUI.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more details."

I'm not as concerned about that, as I plan on reinstalling and looking into that separately, but I figure the more detail the better.

Here's a screenshot of AVG's virusvault:
Spoiler


Thanks for your time.

Edited by Pandy, 01 March 2010 - 03:28 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs as no logs are included ~Pandy


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#2 Casey_boy

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Posted 04 March 2010 - 05:36 PM

Hi,

Sorry for the delay in responding to your topic.

Let's use another anti-malware program to see if it detects anything on your computer.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Devigod

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Posted 04 March 2010 - 10:13 PM

No worries about the wait. The help is appreciated. Anyways, here's the report. My scan was clean according to the program.

Malwarebytes' Anti-Malware 1.44
Database version: 3825
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

3/4/2010 10:11:37 PM
mbam-log-2010-03-04 (22-11-37).txt

Scan type: Quick Scan
Objects scanned: 109091
Time elapsed: 6 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Casey_boy

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Posted 05 March 2010 - 03:29 AM

OK,

So you've now gotten two all-clears - one from AVG and one from MBAM. Is there any reason to suspect that you're still infected?

Also, having two Anti-Virus products installed is likely to cause conflicts. I recommend you only keep one (i.e. AVG) and uninstall the other (i.e. Avast).

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#5 Devigod

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Posted 05 March 2010 - 11:16 PM

My worries have been addressed; I'm confident my computer's clean now. The only reason that I was suspicious was because when I had directly scanned the file that had infected my computer, my programs had found nothing wrong with it, and I prefer to err on the side of caution.

Nevertheless, thank you very much for your time. I've already uninstalled Avast and plan on sticking to AVG exclusively.

This topic can probably be closed. Thanks again, your time is greatly appreciated.




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