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system has slowed dramatically overnight


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#1 grapeape

grapeape

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Posted 28 February 2010 - 06:24 PM

computer running really slow. unable to launch outlook express. Acts like it is going to start and then nothing. IE opening very slowly and take a long time to locate sites.



DDS (Ver_09-12-01.01) - NTFSx86
Run by James and Denise at 16:26:38.28 on Sun 02/28/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.212 [GMT -5:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: CA Personal Firewall *enabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\James and Denise\My Documents\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=presario&pf=laptop
uInternet Connection Wizard,ShellNext = iexplore
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-5.1.18.0\QOELoader.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [cafwc] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl
mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
StartupFolder: c:\docume~1\jamesa~1\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Send To &Bluetooth - c:\program files\iogear\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\iogear\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: go.com\bookwdw.reservations.disney
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219709552234
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} - hxxp://aolsvc.aol.com/onlinegames/free-trial-mystery-solitaire-secret-island/SpinTopGamesLauncher.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - hxxp://download-games.pogo.com/online2/pogo/mahjong_escape_ancient/PTGameLauncher.cab
Notify: igfxcui - igfxdev.dll
Notify: PFW - UmxWnp.Dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-6-24 93712]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-9 64288]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-6-24 63504]
R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2008-6-24 45584]
R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2008-6-24 115216]
R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2009-1-16 26352]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2009-1-16 21104]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-10-15 739696]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2009-1-16 21488]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2009-1-16 32240]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2009-1-16 144960]
R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2008-6-24 134648]
R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2008-6-24 66576]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-6-24 88816]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2010-2-28 206608]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-10-15 133520]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2010-2-28 206608]

=============== Created Last 30 ================

2010-02-28 17:45:35 206608 ----a-w- c:\windows\system32\drivers\TMPassthru.sys
2010-02-28 03:57:08 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-02-13 00:47:17 54 ----a-w- c:\windows\system32\rp_stats.dat
2010-02-13 00:47:16 39 ----a-w- c:\windows\system32\rp_rules.dat

==================== Find3M ====================

2010-02-28 03:56:13 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2
2010-02-28 03:36:24 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1
2010-02-28 03:36:24 137706 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0
2010-01-05 10:00:21 133120 ------w- c:\windows\system32\dllcache\extmgr.dll
2009-12-31 16:50:03 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-21 13:19:18 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-11 08:38:55 69120 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-12-09 05:53:44 726528 ----a-w- c:\windows\system32\dllcache\jscript.dll
2009-12-08 19:27:51 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 19:27:51 2189184 ------w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-08 19:26:15 2145280 ------w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-08 18:43:51 2023936 ------w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-08 18:43:50 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-08 18:43:50 2066048 ------w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-12-08 09:23:28 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-12-04 18:22:22 455424 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2009-12-02 13:19:04 15880 ----a-w- c:\windows\system32\lsdelete.exe
2007-04-05 22:04:20 0 --sha-w- c:\windows\sminst\HPCD.SYS
2008-05-11 23:36:13 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051120080512\index.dat

============= FINISH: 16:30:58.70 ===============

Attached Files



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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 06 March 2010 - 02:27 PM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 13 March 2010 - 04:32 AM

Due to lack of feedback this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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