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Dell Computer randomly freezing with vertical stripes on screen


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#1 Lynda C.

Lynda C.

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Posted 28 February 2010 - 03:44 PM

I was cleaning up my friends computer because they said it kept freezing. I assumed it was a simple cleaning process until I got 5 hours into the process and the whole screen froze with black vertical strips on the screen. At first I thought it was overheating but the comp tower is clean and the fans are fully functional. Any suggestions to what this issue would be?

The computer is a Dell Dimension 2400 PC with Windows XP Home edition. SP 3 is all current and up to date.

I ran Kaspersky Antivirus, CCleaner and Malwarebytes to clean it up.

Once it freezes I have to manually shut it down with the power button and then it is fine for another 5 hours.

Edited by Lynda C., 28 February 2010 - 03:45 PM.


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#2 Budapest

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Posted 28 February 2010 - 05:36 PM

Double-check the system temps with SpeedFan and SIW.

You could also run a diagnostic test on the RAM with Memtest86+.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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