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windows fades to white


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#1 lspiering

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Posted 28 February 2010 - 12:23 PM

I am a new user using an at&t air card in a dell desktop running windows 7. Internet explorer often fades to white and freezes requiring me to force shutdown and restart my computer. I downloaded firefox and this does not happen when I am browsing with firefox. I am getting ready to take my computer in to be serviced but if there is something I can do to fix this problem I would love to save the money.

Edited by lspiering, 28 February 2010 - 12:24 PM.


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#2 keyboardNinja

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Posted 28 February 2010 - 01:56 PM

In my honest opinion, Internet Explorer (IE) is a pretty crappy browser. I use Firefox exclusively and love it, but when I am forced to use IE, I do not enjoy it. Pages always load slow, and with IE 8, every page has to run in "compatibility mode". It's like they tried to make the browser more "advanced" while only making it harder to use. Firefox is just WAY better.

As to why you get the unresponsiveness and the whitening screens (I know what you're talking about, as I get them occasionally), I'm not really sure. Does it only happen with IE or does it happen with other programs, as well? (word processor, music player, etc...) If IE is the only thing that this happens with, just continue to use Firefox and forget about it. If it happens with other programs too, then your problem might be deeper than just a crappy browser.

Could you post the specs of your system? RAM, processor, etc...

Use Speecy if you don't know any of your computer's specifications. :huh:

Did you clean install Windows 7 or was it an upgrade from Vista?
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#3 cryptodan

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Posted 28 February 2010 - 02:26 PM

This usually happens due to an internet connection issue or a toolbar/browser helper object not loading.

#4 lspiering

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Posted 28 February 2010 - 02:29 PM

I have a a Dell Inspiron 537 desktop, Pentium R dual core processor cpu, 4.00 GB ram, 64 bit operating system windows 7 operating system that I upgraded from vista, and yes it does happen on on other programs like microsoft office and at&t communication manager. could this be related to the air-card that I am using in a desk top? I am at a temp residence and unable to get cable

Edited by lspiering, 28 February 2010 - 02:50 PM.


#5 Broni

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Posted 28 February 2010 - 02:44 PM

or a toolbar/browser helper object not loading

Most likely.

Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same thing?

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#6 lspiering

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Posted 28 February 2010 - 02:58 PM

Didn't freeze but internet explorer stopped working and restarted about 3 minutes into browsing, looks like I might just stick with firefox

#7 cryptodan

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Posted 28 February 2010 - 03:16 PM

Didn't freeze but internet explorer stopped working and restarted about 3 minutes into browsing, looks like I might just stick with firefox



Looks to me like you are infected with something.

#8 lspiering

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Posted 28 February 2010 - 03:33 PM

thanks everyone

Edited by lspiering, 28 February 2010 - 04:21 PM.


#9 Layback Bear

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Posted 28 February 2010 - 07:00 PM

I agree with cryptodan it sounds like a infection. I always keep two browsers so if a problem starts with one I can use the other to go on line for help. I have to keep I.E. for secure web sites that will only except I.E. for what ever reason.




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