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Antivirus 360 presenting itself


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#1 mldennis

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Posted 27 February 2010 - 07:24 PM

Attaching DDS log. Used suggested tools against Windows 7 Home Premium Edition. Nothing to show in ark.txt since GMER didn't really play nice with Windows 7. Please advise.

--M

clapping.gif clapping.gif clapping.gif

Attached Files

  • Attached File  DDS.txt   20.92KB   3 downloads

Edited by mldennis, 28 February 2010 - 09:00 AM.


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#2 mldennis

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Posted 28 February 2010 - 09:08 AM

My user has supplied a screenshot of fake AV in the wild. I never could get it to show up for myself but she did last night while my wife and I were at a movie. Attached screenshot.

I have found a website that may be talking about a variant of this or just a renamed same thing. It does look and sound very similar. They are offering a cleaner for this. I won't be using it until I get some confirmation that it would be safe.

http://www.2-viruses.com/remove-win-7-antispyware-2010

Update 1: I didn't find any services or entries that were part of the manual removal instructions from the above url.

--------------
HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command “(Default)” = “av.exe” /START “%1? %*
HKEY_CURRENT_USER\Software\Classes\secfile\shell\open\command “(Default)” = “av.exe” /START “%1? %*
HKEY_CLASSES_ROOT\.exe\shell\open\command “(Default)” = “av.exe” /START “%1? %*
HKEY_CLASSES_ROOT\secfile\shell\open\command “(Default)” = “av.exe” /START “%1? %*
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command “(Default)” = “av.exe” /START “firefox.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command “(Default)” = “av.exe” /START “firefox.exe” -safe-mode
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command “(Default)” = “av.exe” /START “iexplore.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center “AntiVirusOverride” = “1?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center “FirewallOverride” = “1?
-----------------------

None of these present. It doesn't mean that they don't get recreated somehow.

Update 2: After I got Microsoft Security Essentials to finally finish, It found Java:Selace K,N and O. http://www.microsoft.com/security/portal/T...px?query=selace

It quarantined and stopped them all. Then I deleted them from quarantine. MS says this is a serious virus that takes advantage of a Java exploit. I keep my users' Java reasonably updated but cannot keep them up to the day updated or control what sites they visit. So we have these types of problems rarely but periodically about 1 every 1 or 2 months. I did also end up uninstalling the MyHeritage toolbar. Funny thing about that, the MyHeritage toolbar uninstalled did not show up in the Programs uninstall on Windows 7 until about a half hour ago or maybe I never thought to look there. It definately was not showing up in the Program Files folders where it should have. I will let the machine ride for now and not rebuild like I thought I would have to. --M

dance.gif dance.gif dance.gif

Attached Files


Edited by mldennis, 28 February 2010 - 09:11 PM.


#3 Elise

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Posted 05 March 2010 - 08:19 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#4 mldennis

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Posted 08 March 2010 - 11:10 PM

Elise,

Thank you for your help.

Attached are the OTL logs.

I tried the GMER but I am not sure if it is working. 2 identical errors are presenting. Could it be because I am on 64bit? Consequently, GMER.log was empty. Is that normal if it doesn't find anything for the file to be empty?

--M

Attached Files


Edited by mldennis, 08 March 2010 - 11:12 PM.


#5 Elise

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Posted 09 March 2010 - 06:31 AM

Hello vldennis,

GMER doesn't like 64 bit systems smile.gif On the bright side, rootkits are not yet adapted to 64 bit systems as well, so no need to worry.

Please paste logs directly into the reply box instead of attaching them. That way I don't have to download them first, thanks!

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include the following:
  • MBAM log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#6 mldennis

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Posted 11 March 2010 - 10:20 AM

Malwarebytes' Anti-Malware 1.44
Database version: 3794
Windows 6.1.7600
Internet Explorer 8.0.7600.16385

3/10/2010 7:56:51 AM
mbam-log-2010-03-10 (07-56-51).txt

Scan type: Full Scan (C:\|)
Objects scanned: 227890
Time elapsed: 3 hour(s), 49 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#7 Elise

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Posted 11 March 2010 - 10:33 AM

Please update MBAM first and then rerun the scan smile.gif

regards, Elise


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#8 Elise

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Posted 14 March 2010 - 01:49 PM

Hello, are you still there?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 Elise

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Posted 21 March 2010 - 09:13 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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