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Need some help


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#1 Sbuddha

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Posted 27 February 2010 - 05:37 PM

Hello. I recently ran into some issues on my computer, which is actually how I found this forum, specifically at first with Total Pc Defender. This forum came up and I followed the instructions to remove it, and that particular issue is no longer there. However this occurred a couple of days ago and still I am experiencing issues with my computer.
I was previously running AVG anti-virus but I think a program or two got through. I switched to Zone-Alarm for a firewall, and Avast for the anti-virus software. Since I changed things up, which I did after downloading the rkill, running malwarebytes' Antimalware, and got the total pc defender at least not active on my computer. I have since run sybot snd (picked up a couple of issues and had to run on boot for one), avast (multiple times, also picked up a couple of programs), malwarebytes (couple more times), Trend Micro's Housecall, and am currently about to run Panda scan, just to get at least one more program to try and find something that I know is there. I also did download hyjack this just to see what would come up after looking at other peoples logs.
Another useful bit of information is that my system is a 5 year old Dell Inspiron 8600 running windows xp, and about a year ago the laptop monitor stopped functioning, though a plug in monitor works fine (looking through forums it actually seems to be a fairly consistent problem with that model) but it makes it difficult to try and run through safe mode.

Thanks for your time

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#2 Sbuddha

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Posted 28 February 2010 - 02:41 PM

After running multiple scanners, using malware bytes again after rkill, getting zero hits for infected files, yet my google search is still redirected, which seems to be a common thread in these forums. Would appreciate some help if possible.

On a side note when I do run rkill after rebooting a file, c:\windows\system32\nvsvc32.exe is stopped, which is also found in my dell drivers folder as well, but I still get the redirects from google.

#3 Orange Blossom

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Posted 28 February 2010 - 04:22 PM

Hello,

At this point I suggest you follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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