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Vista Reboot Loop: STOP c0000218 {Registry File Failure}


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#1 ThatArmyGuy

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Posted 27 February 2010 - 04:47 PM

Hi, all. I'm trying to fix my sister's laptop. The laptop is a Dell Inspiron 1501 running Windows Vista and is stuck in a reboot loop. Windows repair doesn't work and restarts itself, as does all of the other options in F8. When I try to boot from the CD-ROM (Vista recovery disk), it starts the loop over again. The only change I can seem to get is a STOP message when I try to start debugging mode.

The stop message is as follows:

QUOTE
STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\SystemRoot\System32\Config\SOFTWARE
or its log or alternate.
It is corrupt, absent, or not writable.

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk:


Any help would be appreciated! She needs her PC for school and I'll be damned if the repair shop rips her off again.

C

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#2 Guest_Funnel Web_*

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Posted 27 February 2010 - 05:31 PM

with it continuing to reboot i reckon it could be memory related!!!

try taking out one stick and see if it works then. smile.gif

#3 Broni

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Posted 27 February 2010 - 05:37 PM

Try system restore, using this method...

If you have Vista DVD...

http://www.vistax64.com/tutorials/88236-re...tall-vista.html

If you don't have Vista DVD...

1. Create Vista Recovery Disc.

Option 1:
http://www.c4consulting.com.au/soluctions/...0SOLUCTIONS.htm

Option 2:
Download Vista Recovery Disc iso image: http://neosmart.net/blog/2008/windows-vist...-disc-download/
Burn it to CD, or DVD: http://neosmart.net/wiki/display/G/Burning...+to+a+CD+or+DVD

2. Boot from created disk.
At first screen click on Repair your computer:

This will bring you to a new screen where the repair process will look for all Windows Vista installations on your computer. When done you will be presented with the System Recovery Options dialog box:

After this, it will present you with a list of options including startup repair, system restore and command prompt:

Try System Restore, first.
If that doesn't work, try Startup Repair.

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#4 ThatArmyGuy

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Posted 27 February 2010 - 06:29 PM

@ Funnel Web

It's a laptop.. is that possible? blink.gif

@ Broni

I'm trying that with one I made previously to fix WinXP (Vista recovery), it acts like it want to boot (Windows is loading files...) only to reboot all over again.

Edited by Orange Blossom, 28 February 2010 - 08:11 PM.
Remove unnecessary quote. ~ OB


#5 Guest_Funnel Web_*

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Posted 27 February 2010 - 06:38 PM

QUOTE
It's a laptop.. is that possible?


yes you can take out a memory stick from your laptop?? wink.gif

#6 ThatArmyGuy

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Posted 27 February 2010 - 06:39 PM

I'm not even sure how to open the case. mellow.gif

Edited by Orange Blossom, 28 February 2010 - 08:12 PM.
Remove unneeded quote. ~ OB


#7 Guest_Funnel Web_*

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Posted 27 February 2010 - 06:50 PM

mmmmmm this will give you an idea how to do this for you

CODE
http://www.youtube.com/watch?v=6IrTmtEa_kk


#8 Broni

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Posted 27 February 2010 - 06:52 PM

Turn the laptop off. Turn it up side down and on the back you'll find RAM bay.

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#9 Orange Blossom

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Posted 27 February 2010 - 07:34 PM

Hello,

Was your sister experiencing other issues with this computer before the reboot loop started? If so, please describe.

~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#10 ThatArmyGuy

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Posted 27 February 2010 - 08:31 PM

QUOTE(Broni @ Feb 27 2010, 03:52 PM) View Post
Turn the laptop off. Turn it up side down and on the back you'll find RAM bay.


Did that.. seems to have something attached to the case to keep the memory from being removed.

QUOTE(Orange Blossom @ Feb 27 2010, 04:34 PM) View Post
Hello,

Was your sister experiencing other issues with this computer before the reboot loop started? If so, please describe.

~ OB


Not that I'm aware of.. she suspects she has a virus.

#11 Broni

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Posted 27 February 2010 - 08:39 PM

Decent video here:

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#12 Orange Blossom

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Posted 27 February 2010 - 08:46 PM

QUOTE
she suspects she has a virus.


If she has a virus, other means will be needed to fix this. I'm going to alert some folks with more knowledge than I to address this.

~ OB
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#13 ThatArmyGuy

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Posted 27 February 2010 - 08:49 PM

QUOTE(Broni @ Feb 27 2010, 05:39 PM) View Post
Decent video here:


Sweet. Simple enough it seems.. took it out, put it back.. same results.

QUOTE(Orange Blossom @ Feb 27 2010, 05:46 PM) View Post
QUOTE
she suspects she has a virus.


If she has a virus, other means will be needed to fix this. I'm going to alert some folks with more knowledge than I to address this.

~ OB


Much appreciated.


#14 Broni

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Posted 27 February 2010 - 08:52 PM

QUOTE
took it out, put it back.. same results.

Put only one stick back. Restart computer.
Same problem?
Switch sticks. Restart.
Same issue?

Well, wait for Orange Blossom smile.gif
This way we'll eliminate one possible culprit.

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#15 ThatArmyGuy

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Posted 27 February 2010 - 09:04 PM

This one only has one stick.. I would imagine it would come with two but alas there's only one.

Edited by Orange Blossom, 28 February 2010 - 08:12 PM.
Remove unnecessary quote. ~ OB





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