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Computer freezing after clean install


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#1 Aharkler

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Posted 24 September 2004 - 12:07 AM

Long story but i just want to find out what peice of hardware is wrong with my computer so i can replace it. So my mother board went bad the other day and i replaced it, i also did a clean install of win98 for good measure. I start my computer up and everything is fine untill i try to run a program (like open IE or install some drivers). My computer stops responding, the cursor moves but the computer will do nothing when i click on things. After i do an alt-ctrl-delt the mouse cursor stops moving. It doesnt happen when im going throug my harddisk, only when i am running some kind of program. Also the screen will scramble with like 3 vertical stripes of color, artifacting i know. So by deduction it isnt my OS or mobo, this leaves ram (i dont know the symptoms of bad ram), CPU (if it was this wouldnt my computer just crash), harddrive (doubtfull but who knows), and video card (dont think it would do these things). If anyone has any ideas please post, i would appreciate info to back the ideas.

Thanks

Edited by Aharkler, 24 September 2004 - 12:08 AM.


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#2 Fuelm@n

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Posted 24 September 2004 - 08:58 AM

You said you replaced the mother board and that you have a video card. Does the mother board come with on-board video?

How many sticks of RAM do you have? If 2 or more, may try running the system with one, if it runs fine, add another stick. (In case one of the RAM sticks is bad...)
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#3 Aharkler

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Posted 24 September 2004 - 10:42 PM

The mobo does not have onbaord video. I have one stick of 256 ddr RAM, its about 3 years old.

Damn ive been without my computer now for like 2 weeks... no internet no porn make aaron one sad individual.

#4 phawgg

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Posted 25 September 2004 - 12:12 AM

So my mother board went bad the other day and i replaced it, i also did a clean install of win98 for good measure. I start my computer up and everything is fine untill i try to run a program (like open IE or install some drivers). My computer stops responding, the cursor moves but the computer will do nothing when i click on things. After i do an alt-ctrl-delt the mouse cursor stops moving.



Are you using another computer to get to this site?
Can you run any program?
Do you get any messages?
Your installation of new motherboard must have successful to have a desktop screen to be able to at least try to run a program. Have you right-clicked on your taskbar to bring up the task manager? If you can do that, we could use the information under "processes" tab to get some more ideas.
Are you trying to run only the programs that install with the win98?

Because if you can't load any other programs, then you wouldn't be able to do any of the following things...

If you could download the Hijack This and run it we could check more for problems that may have occurred right after you installed the win98. Sometimes if you go online right after a fresh install you can get into trouble, but it sounds like you didn't get that far. If I were in your shoes, I'd try to follow these steps...

Please follow these steps in order to clean your computer of Malware which can include Viruses, Trojans, Worms, Spyware, Hijackers and Dialers.

Step 1:
Download Spybot and Adaware from the following locations and install them. You should run both programs and clean up what it finds. This is to guarantee that you find the most malware you can, installed on your computer.

Before running the scans on both programs, it is mandatory that you update the programs. There are update options in each program when you run them.

Spybot

Ad-aware

If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer.

Using Spybot - Search & Destroy to remove Spyware, Malware, & Hijackers from Your Computer.


When you scan with both programs, fix everything that it finds.

When you are done with the scan and fixing the items. Please continue with the next step.

Step 2:

It is important that you run Spybot and Adaware before you proceed with this step. Fixing enties with Hijackthis may leave behind unwanted files on your computer if the previous step was not done first.

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program. Click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a new post in Security-->Hijack This Logs & Analysis forum, and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading the new post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial on using HijackThis you can click on the link below:

Using HijackThis to Remove Spyware, Browser Hijackers, and Dialers


If you are unable to do any of the above, can you at least get into your BIOS screen to double check to make certain that the settings are right after you changed the motherboard?

Let us know some of the answers, if you can.... then we can help you more.
:thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#5 Aharkler

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Posted 25 September 2004 - 12:32 PM

I am using my girl freinds computer to get on the internet. My computer has not been hooked up to my modem since i did a clean install (low level format and then win98 install) so there should be no forign programs to take off. There are no messages at all, you wouldnt even know something is wrong untill you try to click on someting and it doesnt respond to the mouse click. I did go into the bios and set it to the failsafe settings, i can see nothing that would be a problem. One thing i havent tried is booting windows into safe mode and seeing how it works, but it is the first thing ill try when i get home. I am almost convinced it is a hardware problem but if anyone has any software ideas dont let that stop you. Thanks for your help i hope we can figure this out soon.

#6 phawgg

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Posted 25 September 2004 - 01:21 PM

Arharkler, another member here at BC, Koan located this thread
from recently. I wasn't able to conclude exactly, but it is more information.

The person with the problem also suspected RAM, and the symptoms are, it seems, similar. Do try to bring up the task manager and jot down what's going on there. OK?
patiently patrolling, plenty of persisant pests n' problems ...

#7 Aharkler

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Posted 25 September 2004 - 03:28 PM

By task manager do you mean the thing that pops up when you do an Alt-ctrl-delete? If so there is just explorer and task scheduler running. If i open a program it usually freezes while its loading or right after it loads, and it does happen on every .exe that i have opened. Only thing is i can browse my hard drive fine. Does anyone know what having bad RAM is like? I guess i could just get some RAM from Fry's and try it out, if it doesnt help i can always return.

What, no one liked my joke about the porn and stuff? :thumbsup:

#8 phawgg

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Posted 25 September 2004 - 06:30 PM

Sorry, Aharkler, your joke wasn't a problem. I posted a link answering you that was intended for this problem. It just so happens bad RAM is a factor mentioned in that problem. too. I don't know what bad RAM causes... I've never experienced it. In your case, the task manager is the thing that pops up when you do an Alt-ctrl-delete. I used to operate win98, and I thought it was similar to winXP, having both processes and applications running shown in the task manager. I was hoping you'd find all the right ones listed. If not, then an OS reinstall might correct the problem, and be easiest to do. The mobo install, with the OS install, did not end up operating correctly and it seems likely one or the other is missing a step. At this point, though, we better hope someone who is more familiar with the way win98 should be... will advise you further.

I hope I haven't confused things too much. :thumbsup:


Long story but I just want to find out what piece of hardware is wrong with my computer so I can replace it.


Edited by phawgg, 25 September 2004 - 06:36 PM.

patiently patrolling, plenty of persisant pests n' problems ...




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