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Installing Java update: Error 1500


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#1 rjrivero

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Posted 27 February 2010 - 12:16 PM

I'm trying to install an update to Java, and I get:

Error 1500. Another installation is in progress. You must complete that installation before continuing this one.


After looking on Javas Website, it instructs you to reboot the computer, and download the Installer offline mode and install it using this offline mode. It recommends removing Java from the machine and installing the latest version. When I try to remove Java, I get a similar error. It does not give the "Error 1500" part but it says essentially the same thing. If I try to install using the offline mode, I get the same Error 1500 error message. When I go to the control panel, there are two Java icons there.


I'm at a loss on how to fix this. I have no real computer training, and if this is something that is over my head, please let me know that and how to get this fixed right the first time.

I am running AVG and Spybot Search and Destroy on this machine, and both show no viruses or malware.

Thanks in advance.

RJ

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#2 garmanma

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Posted 27 February 2010 - 02:09 PM

Try JavaRa

http://raproducts.org/
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#3 rjrivero

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Posted 27 February 2010 - 02:37 PM

Thanks Mark. I'm downloading it now and I'll let you know how it goes.

On a side note:

When I tried to un-install Java from the control panel>add/remove programs it would not do so. It gave that similar error. I read the Java Site and it suggested to use the Windows Installer Cleanup. I downloaded it, but it also failed to install.

The Java site suggests that this is a windows issue which is why I posted it here.

#4 rjrivero

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Posted 27 February 2010 - 02:44 PM

Well, I tried the JavaRa install and got the same error.

#5 cryptodan

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Posted 27 February 2010 - 03:02 PM

Restart the computer.

#6 rjrivero

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Posted 01 March 2010 - 04:27 PM

Restart the computer.

Tried that. Still no joy.

#7 cryptodan

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Posted 01 March 2010 - 04:57 PM

Try this: Revo Uninstaller to remove all versions of Java from your machine, then try updating again.




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