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Infected w/ Troj/Virtum-Gen


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9 replies to this topic

#1 expertbeginner

expertbeginner

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Posted 27 February 2010 - 01:17 AM

Let me start by saying thank you in advance!

Sophos has quarantined this virus which is "manual removal required" a couple of different times. Each time same deal: I go to the specified location on C:\ and the component is not there for me to delete.

Listed below are all the detected components from the "more" button in the Details field of the Quarantine manager:

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0027939.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0027940.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0027941.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0027942.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028587.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028614.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028615.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028616.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028617.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028629.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP198\A0028709.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP198\A0028710.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP198\A0028718.dll
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP198\A0028719.dll
C:\WINDOWS\system32\ketowero.dll
C:\WINDOWS\system32\hemudapa.dll
C:\WINDOWS\system32\howivuti.dll.tmp
C:\WINDOWS\system32\sujegaru.dll.tmp
C:\WINDOWS\system32\metitalu.dll
C:\WINDOWS\system32\bibegipe.dll
C:\WINDOWS\system32\dezuzara.dll
C:\WINDOWS\system32\kefazuwa.dll
C:\WINDOWS\system32\yojapuye.dll
C:\WINDOWS\system32\nazofafo.dll.tmp
(Note: The above are not in the order originally given to me. They are ordered by location.)

Today while using gmer.exe in preparation for this post, the machine froze twice.
The first time, I had just downloaded and installed gmer and had left my internet connection open. The gmer scan took a substantial amount of time and when it appeared to be done, I could not Save the log. Everything froze. I had other programs open at the time (my bad) and when I opened the Task Manager to End them, I noticed that all of my applications were Not Responding. I checked performance and CPU Usage was 100%. I then tried to Log Out from the Shut Down menu but the machine seemed to be completely frozen at this point so I cut the power.
I reboot which brings us toward the second time she froze. I allowed Windows to open normally but disabled my wireless connection as soon as I was in. Ran gmer. Saved the ark.txt. And then tried to enable my wireless connection. However, things slowed down again, and this time the only applications open were the Network Manager and the info box that pops up as the connection is enabled. But it didn't enable. When I opened up the Task Manager, the CPU Usage was back up at 100%. Interestingly here, both of the applications were reported as Running by the Task Manager. Again I pulled the plug. Third boot, I successfully enabled the wireless connection and here I am.


DDS (Ver_09-12-01.01) - NTFSx86
Run by JP at 16:55:35.04 on Fri 02/26/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.312 [GMT -8:00]

AV: Sophos Anti-Virus *On-access scanning enabled* (Updated) {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVMain.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SavProgress.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Cobian Backup 9\Cobian.exe
C:\Program Files\Cobian Backup 9\cbInterface.exe
C:\Documents and Settings\JP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.csuchico.edu/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: H - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [wodafinub] Rundll32.exe "c:\windows\system32\dasofupu.dll",a
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoup~1.lnk - c:\program files\sophos\autoupdate\ALMon.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\sophos\sophos~1\sophos~1.dll c:\windows\system32\ganafihe.dll c:\windows\system32\dasofupu.dll,fuhaleke.dll
SSODL: hufizakug - {6e322b6b-5d4b-41c0-86e8-e15f898a8426} - c:\windows\system32\ganafihe.dll
SSODL: nemaporun - {8e663e01-6bf8-4f1e-917f-9776b1d71a48} - c:\windows\system32\dasofupu.dll
STS: kupuhivus: {6e322b6b-5d4b-41c0-86e8-e15f898a8426} - c:\windows\system32\ganafihe.dll
STS: mujuzedij: {8e663e01-6bf8-4f1e-917f-9776b1d71a48} - c:\windows\system32\dasofupu.dll
LSA: Notification Packages = scecli gutenadu.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jp\applic~1\mozilla\firefox\profiles\jyh6uuyz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.csuchico.edu/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-12 64288]
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2010-1-11 110848]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2010-1-11 38528]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2009-10-5 80936]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2008-8-21 98304]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2009-6-11 172032]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2010-1-11 14976]

=============== Created Last 30 ================

2010-02-27 00:53:37 0 ----a-w- c:\documents and settings\jp\defogger_reenable
2010-02-26 21:05:04 0 d-----w- c:\program files\Cobian Backup 9

==================== Find3M ====================

2009-12-03 22:43:06 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-12-02 13:19:04 15880 ----a-w- c:\windows\system32\lsdelete.exe
1601-01-01 00:03:28 39424 --sha-w- c:\windows\system32\bibegipe.dll
1601-01-01 00:03:52 51712 --sha-w- c:\windows\system32\dezuzara.dll
1601-01-01 00:03:28 52736 --sha-w- c:\windows\system32\hemudapa.dll
1601-01-01 00:03:28 52736 --sha-w- c:\windows\system32\ketowero.dll
1601-01-01 00:03:28 38912 --sha-w- c:\windows\system32\metitalu.dll
1601-01-01 00:03:28 51712 --sha-w- c:\windows\system32\yojapuye.dll

============= FINISH: 16:55:51.62 ===============

Attached Files



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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
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  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:07:34 PM

Posted 27 February 2010 - 11:28 AM

Hello expertbeginner,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Your log(s) show that you are using so called peer-to-peer or file-sharing programmes (in your case LimeWire 4.18.3). These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organisations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

2.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.

3.
Please download Malwarebytes Anti-Malware (v1.43) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

4.
Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

5.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply:
MBAM log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 expertbeginner

expertbeginner
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  • Members
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  • Local time:05:34 PM

Posted 27 February 2010 - 09:03 PM

Thanks fireman4it.

Malwarebytes' Anti-Malware 1.44
Database version: 3805
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

2/27/2010 3:54:05 PM
mbam-log-2010-02-27 (15-54-05).txt

Scan type: Quick Scan
Objects scanned: 134602
Time elapsed: 11 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wodafinub (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\bibegipe.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dezuzara.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hemudapa.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ketowero.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\metitalu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yojapuye.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\howivuti.dll.tmp (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nazofafo.dll.tmp (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sujegaru.dll.tmp (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\JP\Local Settings\Temp\n.exn (Trojan.Vundo) -> Quarantined and deleted successfully.

ComboFix 10-02-27.04 - JP 02/27/2010 16:26:52.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.493 [GMT -8:00]
Running from: c:\documents and settings\JP\Desktop\ComboFix.exe
AV: Sophos Anti-Virus *On-access scanning disabled* (Updated) {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Tasks\usxmeies.job

.
((((((((((((((((((((((((( Files Created from 2010-01-28 to 2010-02-28 )))))))))))))))))))))))))))))))
.

2010-02-28 00:01 . 2010-02-28 00:01 -------- d--h--w- c:\windows\PIF
2010-02-27 23:34 . 2010-02-27 23:34 -------- d-----w- c:\documents and settings\JP\Application Data\Malwarebytes
2010-02-27 23:34 . 2010-01-08 00:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-27 23:34 . 2010-02-27 23:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-27 23:34 . 2010-01-08 00:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-27 23:34 . 2010-02-27 23:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-26 21:05 . 2010-02-26 21:06 -------- d-----w- c:\program files\Cobian Backup 9

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-29 22:18 . 2010-01-24 00:54 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2010-01-24 00:54 . 2010-01-24 00:54 1924200 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe
2010-01-12 09:00 . 2010-01-12 08:58 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-01-12 08:59 . 2010-01-12 08:59 194104 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2010-01-12 08:58 . 2010-01-12 08:58 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2010-01-12 08:58 . 2010-01-12 08:58 -------- d-----w- c:\program files\Lavasoft
2010-01-12 08:13 . 2008-08-01 01:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2010-01-12 08:12 . 2008-08-01 01:02 -------- d-----w- c:\documents and settings\JP\Application Data\Apple Computer
2010-01-12 08:10 . 2010-01-12 08:09 -------- d-----w- c:\program files\iTunes
2010-01-12 08:10 . 2010-01-12 08:09 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2010-01-12 08:09 . 2010-01-12 08:09 -------- d-----w- c:\program files\iPod
2010-01-12 08:09 . 2008-08-01 01:00 -------- d-----w- c:\program files\Common Files\Apple
2010-01-12 08:06 . 2010-01-12 08:05 -------- d-----w- c:\program files\QuickTime
2010-01-12 07:59 . 2010-01-12 07:59 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2010-01-12 07:58 . 2010-01-12 07:58 -------- d-----w- c:\program files\Safari
2010-01-12 07:57 . 2010-01-12 07:57 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.21.10\SetupAdmin.exe
2010-01-12 07:57 . 2010-01-12 07:57 -------- d-----w- c:\program files\Bonjour
2010-01-12 06:54 . 2010-01-12 06:54 -------- d-----w- c:\program files\Common Files\Cisco Systems
2010-01-12 06:54 . 2010-01-12 06:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Sophos
2010-01-12 06:54 . 2010-01-12 06:50 -------- d-----w- c:\program files\Sophos
2010-01-12 06:50 . 2006-08-14 04:02 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-01-12 06:49 . 2006-08-14 04:08 -------- d-----w- c:\program files\Google
2009-12-07 14:10 . 2010-01-12 08:58 2953352 -c--a-w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}\Ad-AwareInstallation.exe
2009-12-03 22:43 . 2008-11-17 15:04 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-12-03 22:43 . 2008-11-17 15:04 88 --sh--r- c:\windows\system32\B8120C6D1D.sys
2009-12-02 13:19 . 2010-01-12 09:00 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-02 13:19 . 2010-01-12 09:26 15880 ----a-w- c:\windows\system32\lsdelete.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellTransferAgent"="c:\documents and settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe" [2007-11-13 135168]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-03 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-14 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-14 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-12-19 1347584]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-25 282624]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-04-06 1032192]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-12 290816]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-13 141600]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
AutoUpdate Monitor.lnk - c:\program files\Sophos\AutoUpdate\ALMon.exe [2009-6-11 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-07-31 23:50 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NkbMonitor.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\NkbMonitor.exe.lnk
backup=c:\windows\pss\NkbMonitor.exe.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2005-12-10 01:29 49152 ------w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-06-10 15:44 249856 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 15:44 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-11-13 00:33 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ModemOnHold]
2003-09-10 07:24 20480 ------w- c:\program files\NetWaiting\netwaiting.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-11 07:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-06-10 11:27 144784 ----a-w- c:\program files\Java\jre1.6.0_07\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-08-03 01:27 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Simplify Media\\SimplifyPeer.exe"=
"c:\\WINDOWS\\system32\\WLTRAY.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\iPod\\bin\\iPodService.exe"=
"c:\\Program Files\\Lavasoft\\Ad-Aware\\Ad-AwareAdmin.exe"=
"c:\\Program Files\\Lavasoft\\Ad-Aware\\Ad-Aware.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Sophos\\Sophos Anti-Virus\\SAVAdminService.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [1/12/2010 1:00 AM 64288]
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [1/11/2010 10:53 PM 110848]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [1/11/2010 10:53 PM 38528]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [10/5/2009 4:22 AM 80936]
R2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [8/21/2008 5:04 AM 98304]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [12/2/2009 5:19 AM 1181328]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [1/11/2010 10:53 PM 14976]
.
Contents of the 'Scheduled Tasks' folder

2010-02-28 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 21:01]

2010-02-28 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 21:01]

2010-02-28 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 21:01]

2010-02-28 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 21:01]

2010-02-28 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 21:01]

2009-12-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 19:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.csuchico.edu/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\JP\Application Data\Mozilla\Firefox\Profiles\jyh6uuyz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.csuchico.edu/
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
SharedTaskScheduler-{6e322b6b-5d4b-41c0-86e8-e15f898a8426} - c:\windows\system32\ganafihe.dll
SharedTaskScheduler-{8e663e01-6bf8-4f1e-917f-9776b1d71a48} - c:\windows\system32\dasofupu.dll
SSODL-hufizakug-{6e322b6b-5d4b-41c0-86e8-e15f898a8426} - c:\windows\system32\ganafihe.dll
SSODL-nemaporun-{8e663e01-6bf8-4f1e-917f-9776b1d71a48} - c:\windows\system32\dasofupu.dll
MSConfigStartUp-AVG8_TRAY - c:\progra~1\AVG\AVG8\avgtray.exe
MSConfigStartUp-Google Desktop Search - c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
MSConfigStartUp-Norton Ghost 10 - c:\program files\Norton Ghost\Agent\GhostTray.exe
MSConfigStartUp-wodafinub - c:\windows\system32\laraguji.dll
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-27 16:33
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(920)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll

- - - - - - - > 'explorer.exe'(344)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Dell\QuickSet\NICCONFIGSVC.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\stsystra.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-02-27 16:43:11 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-28 00:43

Pre-Run: 27,417,378,816 bytes free
Post-Run: 28,123,193,344 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - F9A823D2CA351E3E0FB8A05A794F40C4


Computer seemed to be running so well, in my excitement I forgot Rule #1 when I restarted Sophos and Ad-Aware. The Sophos scan still found the Troj/Virtum-Gen "detected cocmponents" as before.

Otherwise, computer seems to be running fine.

--
/eb

#4 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
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  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:07:34 PM

Posted 28 February 2010 - 08:13 PM

Hello expertbeginner,

QUOTE
Computer seemed to be running so well, in my excitement I forgot Rule #1 when I restarted Sophos and Ad-Aware. The Sophos scan still found the Troj/Virtum-Gen "detected cocmponents" as before.

Some of the stuff Sophos is finding may be related to MBAM and Combofix Quaratine and also system restore files.
We will take care of these once we know you are all cleean thumbup2.gif

1.
Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 18 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

2.
New Adobe Reader Installation:
  • Go here and click on the Download button to download the latest version of Adobe Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.

3.
Please update Malwarebytes_Anti-Malware and run a Full Scan. Please post the log when finished.

4.
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

Things to include in your next reply:
MBAM log
Eset Log
A new DDS log
No need for Attach.txt this time
How is your machine running now?



" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#5 expertbeginner

expertbeginner
  • Topic Starter

  • Members
  • 8 posts
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  •  
  • Local time:05:34 PM

Posted 01 March 2010 - 06:32 PM

fireman4it,

Malwarebytes' Anti-Malware 1.44
Database version: 3811
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

3/1/2010 2:22:33 PM
mbam-log-2010-03-01 (14-22-33).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 188873
Time elapsed: 43 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP197\A0028614.dll (Trojan.Vundo.Gen) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP198\A0028718.dll (Trojan.Vundo.Gen) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP198\A0028719.dll (Trojan.Vundo.Gen) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP201\A0031138.dll (Trojan.Vundo.Gen) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP201\A0031141.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP201\A0031142.dll (Trojan.Vundo.Gen) -> Quarantined and deleted successfully.



eset found nothing/ created no report.



DDS (Ver_09-12-01.01) - NTFSx86
Run by JP at 15:27:04.17 on Mon 03/01/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.269 [GMT -8:00]

AV: Sophos Anti-Virus *On-access scanning disabled* (Updated) {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\JP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.csuchico.edu/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoup~1.lnk - c:\program files\sophos\autoupdate\ALMon.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jp\applic~1\mozilla\firefox\profiles\jyh6uuyz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.csuchico.edu/
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-12 64288]
R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2010-1-11 110848]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2010-1-11 38528]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2009-10-5 80936]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2008-8-21 98304]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2009-6-11 172032]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2010-1-11 14976]

=============== Created Last 30 ================

2010-03-01 22:29:43 0 d-----w- c:\program files\ESET
2010-03-01 21:09:07 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-03-01 21:09:07 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-03-01 20:31:42 0 d-----w- c:\documents and settings\jp\.SunDownloadManager
2010-02-28 00:39:42 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-02-28 00:24:11 0 d-sha-r- C:\cmdcons
2010-02-28 00:22:58 98816 ----a-w- c:\windows\sed.exe
2010-02-28 00:22:58 77312 ----a-w- c:\windows\MBR.exe
2010-02-28 00:22:58 261632 ----a-w- c:\windows\PEV.exe
2010-02-28 00:22:58 161792 ----a-w- c:\windows\SWREG.exe
2010-02-28 00:01:32 0 d--h--w- c:\windows\PIF
2010-02-27 23:34:14 0 d-----w- c:\docume~1\jp\applic~1\Malwarebytes
2010-02-27 23:34:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-27 23:34:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-02-27 23:34:07 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-02-27 23:34:06 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-27 00:53:37 0 ----a-w- c:\documents and settings\jp\defogger_reenable
2010-02-26 21:05:04 0 d-----w- c:\program files\Cobian Backup 9

==================== Find3M ====================

2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-31 15:33:06 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-31 15:33:06 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-12-18 13:05:43 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-12-18 13:04:09 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2009-12-08 09:23:28 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-12-04 18:22:22 455424 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2009-12-03 22:43:06 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-12-02 13:19:04 15880 ----a-w- c:\windows\system32\lsdelete.exe

============= FINISH: 15:27:22.73 ===============


Machine seems to be running fine.

#6 fireman4it

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Posted 01 March 2010 - 07:43 PM

Hello, expertbeginner.
Congratulations! You now appear clean! specool.gif

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall



    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall


  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

Recommendations
Below are some recommendations to lower your chances of (re)infection.
  1. Install and maintain an outbound firewall
  2. Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  3. Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  4. Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  5. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    1. Click the "Start Menu" (or Windows Orb)
    2. Click "All Programs"
    3. Click "Windows Update"
    4. On the left, choose "Change Settings"
    5. Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    6. Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    7. Click "Check for Updates" in the upper left corner.
    8. Follow the instructions to install the latest updates.
    9. Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  6. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  7. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#7 expertbeginner

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Posted 03 March 2010 - 06:29 AM

fireman4it,

When I started the machine, it got stuck after I input my password and hit ENTER. I used control/alt/delete to restart. Second time around, Windows opened up just fine.

ComboFix and OTC.exe removed many of the applications we downloaded as part of the cleanup but three remain: rkill, gmer, eset. If not needed, how do I uninstall rkill and gmer? (Unlike these two, I can remove eset by running appwiz.cpl)

I ran a Sophos scan and two items came up in the Quarantine Manager: Virus/Spyware Troj/Virtum-Gen, which I successfully deleted. The second item is Adware/PUA called NirCmd, which I think may be related to rkill. The available action is "Authorize" and while I think so, I am not SURE I that I should do so. I've copied below the four detected components:

C:\Documents and Settings\JP\Local Settings\Application Data\Mozilla\Firefox\Profiles\jyh6uuyz.default\Cache\F7C048A4d01\FILE:0000
C:\Documents and Settings\JP\Local Settings\Application Data\Mozilla\Firefox\Profiles\jyh6uuyz.default\Cache\F7C048A4d01\FILE:0001
C:\RECYCLER\S-1-5-21-1394176747-585100701-865509824-1005\Dc8.pif\FILE:0000
C:\RECYCLER\S-1-5-21-1394176747-585100701-865509824-1005\Dc8.pif\FILE:0001

Finally, a question about item number four of your recommendations. Mbam was great as far as my user experience goes and I've left it on my machine. I also have Ad-Aware. Are these two programs redundant? If so, which is better?

Thanks again for all your help.

#8 fireman4it

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Posted 03 March 2010 - 07:41 PM

Hello expertbeginner,

QUOTE
When I started the machine, it got stuck after I input my password and hit ENTER. I used control/alt/delete to restart. Second time around, Windows opened up just fine.

This could have been related to either Combofix or OTC removing files before logon.
Did it only happen that one time?

QUOTE
ComboFix and OTC.exe removed many of the applications we downloaded as part of the cleanup but three remain: rkill, gmer, eset. If not needed, how do I uninstall rkill and gmer? (Unlike these two, I can remove eset by running appwiz.cpl)

I take it these are on your desktop? You can go ahead and delete these.

QUOTE
I ran a Sophos scan and two items came up in the Quarantine Manager: Virus/Spyware Troj/Virtum-Gen, which I successfully deleted. The second item is Adware/PUA called NirCmd, which I think may be related to rkill. The available action is "Authorize" and while I think so, I am not SURE I that I should do so. I've copied below the four detected components:

C:\Documents and Settings\JP\Local Settings\Application Data\Mozilla\Firefox\Profiles\jyh6uuyz.default\Cache\F7C048A4d01\FILE:0000
C:\Documents and Settings\JP\Local Settings\Application Data\Mozilla\Firefox\Profiles\jyh6uuyz.default\Cache\F7C048A4d01\FILE:0001
C:\RECYCLER\S-1-5-21-1394176747-585100701-865509824-1005\Dc8.pif\FILE:0000
C:\RECYCLER\S-1-5-21-1394176747-585100701-865509824-1005\Dc8.pif\FILE:0001

Let's empty your Cache in Firefox.

Empty Firefox Cache
  • Open Firefox Browser.
  • Click the Tools tab at the top.
  • Click Options.
  • Click the Advanced tab.
  • Under Offline Storage Click the Clear Now button.
  • Click the OK button.
    Your Cache is now empty.

QUOTE
Finally, a question about item number four of your recommendations. Mbam was great as far as my user experience goes and I've left it on my machine. I also have Ad-Aware. Are these two programs redundant? If so, which is better?


Spybot S&D or Ad-Aware are no longer recommended
  • mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products)
  • Further, most people don't understand Spybot's TeaTimer or how to use it and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and even prevent disinfection of malware by those tools.
  • More effective alternatives are Malwarebytes Anti-Malware and SUPERAntiSpyware Free.





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#9 expertbeginner

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Posted 04 March 2010 - 06:07 PM

Only happened once.
Successfully uninstalled/deleted eset, rkill, and gmer.
Successfully emptied cache.
Thanks for the mvps link. Great site!

Thank you for you help and patience, fireman4it!

#10 fireman4it

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Posted 04 March 2010 - 06:56 PM

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.



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