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Help I have windows firewall take over, malware, and trojans


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2 replies to this topic

#1 aj27

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Posted 26 February 2010 - 06:21 PM

Hi my computer constantly keeps saying that it has been hijacked (email-worm js. gigger), and windows firewall is disabled by the virus. I ran a few scans and it said I have trojans, and malware, but the programs I'm using won't full remove the virus. Is there any way I can get some help?

Also the virus is affecting malwarebytes and won't let it run.

AJ



here is a little more info. I get numerous messages one saying XP AnitVirus Pro detected all the viruses but the thing is I don't have or never used XP AnitVirus Pro. My internet explore acted as if it was corrupted, first it would slow my computer down by by popping up a bunch of times in the back ground then a few days ago it started popping on screen I ran son virus programs (counter spy trial ver, ad-aware, super antispyware) and it got explore to stop popping up but I still get random saying I'm infected. also I tried to run malwarebytes anti malware because I normaly use that but every time I click it, it won't turn on.

here I included a log from spybot.

Win32.Agent.pz: [SBI $7EC6899E] Settings (Registry value, nothing done)
HKEY_USERS\S-1-5-19\Software\Microsoft\Windows NT\CurrentVersion\Network\UID

Win32.Agent.pz: [SBI $8980C6CD] Settings (Registry value, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\Network\UID

Microsoft.Windows.FileExe: [SBI $D204F52E] Settings (Registry change, nothing done)
HKEY_CLASSES_ROOT\.exe\

Microsoft.WindowsSecurityCenter.AntiVirusOverride: [SBI $3604910C] Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusOverride

Microsoft.WindowsSecurityCenter.FirewallOverride: [SBI $0C94D702] Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallOverride

Nebuler.BHO: [SBI $84C71824] Settings (Registry value, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\w32id


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2009-03-23 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-01-26 advcheck.dll (1.6.2.15)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2009-01-22 Includes\Adware.sbi (*)
2009-03-10 Includes\AdwareC.sbi (*)
2009-01-22 Includes\Cookies.sbi (*)
2009-03-10 Includes\Dialer.sbi (*)
2009-03-10 Includes\DialerC.sbi (*)
2009-01-22 Includes\HeavyDuty.sbi (*)
2009-02-10 Includes\Hijackers.sbi (*)
2009-03-03 Includes\HijackersC.sbi (*)
2009-03-17 Includes\Keyloggers.sbi (*)
2009-03-17 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2009-03-18 Includes\Malware.sbi (*)
2009-03-18 Includes\MalwareC.sbi (*)
2008-12-16 Includes\PUPS.sbi (*)
2009-03-17 Includes\PUPSC.sbi (*)
2009-01-22 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2009-02-10 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2009-01-28 Includes\Spyware.sbi (*)
2009-01-28 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2009-03-17 Includes\Trojans.sbi (*)
2009-03-17 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

Edited by aj27, 27 February 2010 - 12:34 PM.
Move to AII. ~ OB


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#2 aj27

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Posted 01 March 2010 - 04:54 PM

Title was: I erased a virus but now my computer is acting odd. ~ OB

I was having problems with XP Antivirus Pro and I also had some trojans and malware. I ran SmitfraudFix in safe mode then updated and ran Super AntiSpyware it found a lot and I deleted it then ran Malwarebytes. it seemed to fix the problem I have no more random pop ups, but now when I go to activate any program the "open with" window pops up. could it be I still have a virus or because I deleted stuff I deleted some registry keys so now I have this issue? if so how would I fix it? I'm not sure if I'm in the correct forum for this topic but if you need a log let me know which one to post.

AJ

Merged topics for the sake of continuity of information. ~ OB

Edited by Orange Blossom, 01 March 2010 - 10:11 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs as no logs are posted ~Pandy


#3 quietman7

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Posted 02 March 2010 - 01:09 PM

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.Please perform a scan with SUPERAntiSpyware Online Safe Scan.
  • Be sure to follow the instructions provided on that same page.
  • When the scan is complete, please post the results in your next reply.

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