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Paladin antivirus blocking internet access


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#1 blitzerdog

blitzerdog

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Posted 26 February 2010 - 03:46 PM

I followed your steps to get rid of Paladin.

Everything is gone except, it is still blocking my access to the internet via all browsers.

A security box pops up and says I need to start antivirus 2010 or continue unprotected, and when I click continue unprotected, av.exe stops working and crashes the browser.


How would I go about fixing this problem?

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#2 Sashacat

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Posted 26 February 2010 - 04:41 PM

Hello :thumbsup:

Are these the steps you followed:
Remove Paladin Antivirus (Uninstall Guide)
Posted by Grinler on February 7, 2010

http://www.bleepingcomputer.com/virus-remo...ladin-antivirus

Based on the symptoms you are still experiencing, there are still infections remaining on your computer.

You may need to go to a "clean" (uninfected) computer to be able to download "fixes" and
carry them to the infected computer by way of a CD or a USB flash drive.

Also, see this topic:
How to use Malwarebytes' Anti-Malware to scan and remove malware from your computer
Posted by Grinler on February 16, 2010

http://www.bleepingcomputer.com/virus-remo...alware-tutorial
Read the ENTIRE topic, but pay attention to:
Error 732 when trying to update Malwarebytes' Anti-Malware


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Please follow the entire process (step by step) in the above removal guide.

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Also, use:
Use ATF Cleaner:
http://www.atribune.org/index.php?option=c...5&Itemid=25

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Notes for Windows Vista users:
On Windows Vista that "Windows Temp" is disabled, to empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator"


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Please report back, and be sure to include the ENTIRE CONTENTS of the Malwarebytes' scan results log.
Copy/paste it into your next reply.
If we don't change the direction we are going,
We are likely to end up where we are headed.




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