Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

hp laptop won't boot past splash screen no HD found


  • Please log in to reply
5 replies to this topic

#1 cjdave

cjdave

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:19 AM

Posted 26 February 2010 - 11:44 AM

Hello.
My hp laptop was working fine untill this morning. I was running a automotive diagnosis program, and the system froze then flashed a blue screen I think it was a fatal error screen but it was gone fast enough that I could not read much.
Now it wont boot past the HP splash screen, if I enter the setup I don't see the hard drive listed. If I try to change the boot order it takes a while but finally gives me the options (cd drive, usb hd and lan) None of which work to boot the computer.
I think I have a bad hard drive, but don't want to go spend the money on a hd only to have it be some other problem. Is there anything else I can look for to verify that the HD quit? I have the recovery cd's but it wont boot from them is there a way to create a boot disk or other (USB) boot drive that the computer will run on to see if everything else works?

Thanks
Dave

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,696 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:19 AM

Posted 26 February 2010 - 02:23 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cjdave

cjdave
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:19 AM

Posted 26 February 2010 - 04:25 PM

the drive diagnostics tools in the link you provided don't create a bootable disk for my drive (fujitsu). How do I create a bootable CD for my computer? I have a bootable XP disk but all it wants to do is fix or install xp (which it cant do because it can't find a hard drive :thumbsup: ).

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,696 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:19 AM

Posted 26 February 2010 - 06:54 PM

Create Ultimate Boot CD: http://www.ultimatebootcd.com/
It has Fujitsu tool on it.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 cjdave

cjdave
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:19 AM

Posted 27 February 2010 - 09:59 AM

OK so it booted of the ultimate boot cd. I ran the drive diagnostics and it says there is no hd connected to my computer. It also says to check the cables / plugs etc. I have had the drive out several times to make sure there are no problems with the connection. Does this mean the drive is dead? when i first turn the computer on I can hear the drive making some noise so I know it is getting power. If I have my data backed up so if the drive is dead I will just get a new drive, just don't want to buy a drive and find out it was something else.
Thanks for your help
Dave

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,696 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:19 AM

Posted 27 February 2010 - 11:42 AM

It looks to me like a dead drive.
You can always try to slave it in another working computer (or use hard drive enclosure) to see, if you can access it.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users