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Crazy display Problems after update


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#1 balkrish999

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Posted 26 February 2010 - 10:54 AM

Hi, i have a toshiba laptop with windows 7 and its a 32 bit version witha dual boot to vista 32bit version

so this is what happened

on this windows 7 i was using it and then a update came from windows update and it was in optional update about some inter graphics driver i insatlled it and re booted my laptop

then sometimes the screeen turns like this , the black marker is the normal part but as you can see somrthign is happening

Posted Image


this happens sometimws and then the laptop is normal when i re boot


the problem is that when i try to uninstall that prgram from contraol pannel and i clikc on un install nothing happnes and after 2 mintues it says choose end now wait for to program to resond


and when go to device manger ( on to display adapter and i click it )and try to rol back drive it says the option is this but its not click able i cant click it (if u know wat i mean)

how do i get rid of this program and update please help thanks !!


also somethings in the picutre the bad bars are bogger or horizintal

Edited by balkrish999, 26 February 2010 - 10:55 AM.


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#2 MrBruce1959

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Posted 26 February 2010 - 01:26 PM

Go to your start menu.

Look for Control Panel.

Look for Recovery.

Click open system restore.

Any time windows update does an update it creates a restore point.

Choose a date before the video driver was updated, it may even be listed in the title of that restore point.

Restore your system to that time, be patient might take a while.

Good luck.

Edited by MrBruce1959, 26 February 2010 - 01:28 PM.

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#3 balkrish999

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Posted 26 February 2010 - 01:32 PM

i dont think i have a system resotre point

Edited by balkrish999, 26 February 2010 - 01:34 PM.


#4 MrBruce1959

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Posted 26 February 2010 - 01:48 PM

i dont think i have a system resotre point


By default System restore is ON.

Check to see if you have a restore point.
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#5 cryptodan

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Posted 26 February 2010 - 01:58 PM

Can you take the picture and not edit it so we can see what we are dealing with here? Your picture makes it very hard to understand what you are seeing, and makes technician jobs a lot harder.

#6 balkrish999

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Posted 26 February 2010 - 02:41 PM

the problem is gone for now but it occurs sometimes i will give the picuttre later and my system restore was turned off im afriad sorry

what my main concern is that why dont that program un install

everytime i try to uninstall it i click on it nothing happneds then 5-7min laters

a window come saying wait till the program to respond and shut it now

#7 MrBruce1959

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Posted 26 February 2010 - 02:56 PM

the problem is gone for now but it occurs sometimes i will give the picuttre later and my system restore was turned off im afriad sorry

what my main concern is that why dont that program un install

everytime i try to uninstall it i click on it nothing happneds then 5-7min laters

a window come saying wait till the program to respond and shut it now


What do you mean by "that program"?

Are you refering to the Windows update from Microsoft?

Or are you refering to another program you installed?

Where did your origional video driver come from before the update was done?

Is there a system disk that came with the laptop?

Was Windows 7 already on the laptop when you bought it?

Is the laptop still under a warranty?

More info is needed here if you can supply us with it.

This way we can recommend a better course of action or direction to go in.

By the way, please turn "system restore" on.

Edited by MrBruce1959, 26 February 2010 - 02:58 PM.

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#8 balkrish999

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Posted 26 February 2010 - 03:33 PM

kk sytem restore is on

when i was in windows update and i chosse the optical update ( the intel drive thigny) i installed that and re boot my laptop

then when i loooked at control pannel etc uninstall programs i got see image i think thats what the windows update installed

Posted Image
to make matter worse it doenst even unistall this ahppens after 5-8 minutes
Posted Image

#9 cryptodan

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Posted 26 February 2010 - 03:37 PM

Have you tried updating your Intel Graphics Drivers?

#10 MrBruce1959

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Posted 26 February 2010 - 03:46 PM

Have you tried updating your Intel Graphics Drivers?



That was already attempted according to an earlier post.
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#11 MrBruce1959

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Posted 26 February 2010 - 03:53 PM

balkrish999 can you please give me the toshiba laptop model number from the bottom of your latop.

I will try to point you in the right direction for the correct drivers for your video grahpics accelerator.

You never did tell us if your Windows 7 came already installed on this laptop or if you installed it over another copy of Windows.
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#12 balkrish999

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Posted 26 February 2010 - 04:20 PM

the windows 7 is on a dual boot wid windows vista and i have a toshaiba laptop

toshiba satellite l350-20g

17inch 2gb ram 1.66gz dual core procces and 160gb hdd

#13 MrBruce1959

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Posted 26 February 2010 - 11:17 PM

I am pointing you to the Toshiba website.

This link regards updating to Windows 7.

http://www.csd.toshiba.com/cgi-bin/tais/su...jsp?cf=Windows7

This link (below) is a link to find the drivers for your laptop, I do not see a Satellite L350 20G listed

Just L350-st2121, L350-st2721, L350-st3701, and L350-st3702. check these numbers against the numbers on your laptop.

Here is a link to Toshibia's official web site and their drivers download page.

http://www.csd.toshiba.com/cgi-bin/tais/su...sp?nav=Download

Choose LAPTOPS then Choose FAMILY (which is Satellite) and your MODEL # in the third BOX

This is another page to drivers for various things I tried to direct link you there, but it didn't work once the link was posted here, you have to use the menus to locate it yourself..

http://www.csd.toshiba.com/cgi-bin/tais/su...n=new&ct=DL


Hope I have helped you find your way to your official drivers for your laptop and once again it works as it should.

Keep us posted.

Edited by MrBruce1959, 27 February 2010 - 09:26 AM.

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