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I am unable to run any program except for Firefox & get porno or viagara pop-ups randomly on IE


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8 replies to this topic

#1 TMAsay

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Posted 26 February 2010 - 08:55 AM

Let me preface this by saying it is my work computer and there is no IT department, that falls into my lap and I am not very computer literate so some things may have to be spelled out for me. I am very good at following directions though and have done so to remove virus' in the past.

Any time I attempt to open a program I get a 'Security Warning' pop-up. It reads: 'Application cannot be executed. The file xxx.exe is infected. Do you want to activate your antivirus now?' There is no X to just close the box and the first time it poped up I hit no and i'm pretty sure thats where the main problem spiraled. I am now not even attempting to open prgrams and the Security Warning box pops up. I have just moved it to the corner of the screen as I dont wanna hit anything. I have tried opening the task manager to close the window down but that just flashes up and then goes away.

As stated in my title I also receive random pop-ups of IE to a porno or Viagara website.

I tried to restore the system, that didnt work. As I'm unable to open any programs I ran AVG & Malwarebytes in safe mode and neither detected anything. I've tried to download a few different antivirus' and once I get them downloaded I can't install them.

Please help me

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#2 shrdt

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Posted 26 February 2010 - 10:38 AM

Let me preface this by saying it is my work computer and there is no IT department, that falls into my lap and I am not very computer literate so some things may have to be spelled out for me. I am very good at following directions though and have done so to remove virus' in the past.


Alright, do you have another none infected computer? a thumb drive? a digital camera?

I ask because if you can use the other PC to download the pictures of the problem and upload them here we can see what the screens look like and tell what is what, I ask about the thumb drive since as you say under this part, that the programs don't open, well you can get the programs needed to clean this on the other PC, then just move them to the infected PC.

Any time I attempt to open a program I get a 'Security Warning' pop-up. It reads: 'Application cannot be executed. The file xxx.exe is infected. Do you want to activate your antivirus now?' There is no X to just close the box and the first time it poped up I hit no and i'm pretty sure thats where the main problem spiraled. I am now not even attempting to open prgrams and the Security Warning box pops up. I have just moved it to the corner of the screen as I dont wanna hit anything. I have tried opening the task manager to close the window down but that just flashes up and then goes away.

As stated in my title I also receive random pop-ups of IE to a porno or Viagara website.

I tried to restore the system, that didnt work. As I'm unable to open any programs I ran AVG & Malwarebytes in safe mode and neither detected anything. I've tried to download a few different antivirus' and once I get them downloaded I can't install them.


if you start the PC normally and get to the desktop, do you have a new icon with Security Warning, or some type of listing as such on your desktop?

it's good that you can get into safe mode, since this is possible, the antivirus progs should be able to find and remove the problem...

#3 TMAsay

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Posted 26 February 2010 - 11:05 AM

I have no other computer. Its just one computer and one person (me) in the office. MY uncle and the one other person that work here do there work on the road.

When I start the pc normally and windows open It starts with the security windows automatically even before I manually attempt to open a program. A red shield pops up on the start bar and it makes a blip sound. It constantly makes the blip sound every 10-20 seconds or so and a new red shield with an X pops up. I think between 20-30 of them stay on the bar and they rotate through.

#4 balkrish999

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Posted 26 February 2010 - 11:30 AM

dude i had the same problem try this using mozizal get maleware bytes and unstalled it but dont open it reboot and qiucilky open the program and then scan it !!! its should work

remeber install dont open it reboot asap open the program and do a scan that wat i did and it worked u got some trogen had the saqme things very annoyying

i county open anything i didconntect the pc cod of pron and also after u get rid of it ur ie wont work ok pm and ill tel u how 2

Edited by balkrish999, 26 February 2010 - 11:32 AM.


#5 shrdt

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Posted 26 February 2010 - 11:34 AM

I have no other computer. Its just one computer and one person (me) in the office. MY uncle and the one other person that work here do there work on the road.

When I start the pc normally and windows open It starts with the security windows automatically even before I manually attempt to open a program. A red shield pops up on the start bar and it makes a blip sound. It constantly makes the blip sound every 10-20 seconds or so and a new red shield with an X pops up. I think between 20-30 of them stay on the bar and they rotate through.



oh my, yes this isn't good at all.

now what happens when you go into safe mode? do you get the red shields like when you normally start?

also, since you can access Firefox and post, I'd like you to try to access SAFE MODE WITH NETWORKING

and lets see what happens

#6 TMAsay

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Posted 26 February 2010 - 12:51 PM

Safe mode does not give me any issues with the red shield.
My boyfriend being the I know everything type did have me log into Safe mode with networking and update my Malwarebytes and attempt a scan. It scanned and here is the log:

Malwarebytes' Anti-Malware 1.44
Database version: 3796
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18372

2/26/2010 12:39:08 PM
mbam-log-2010-02-26 (12-39-08).txt

Scan type: Full Scan (C:\|)
Objects scanned: 261977
Time elapsed: 49 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 21
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 19
Files Infected: 78

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\smartshopper.iebuttonb (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\smartshopper.iebuttonb.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{08aa0598-6a23-4364-9bf4-6d5f57f42993} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b0e8c398-dabe-4ce1-b4d9-ed43b64923f5} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{c7f127df-8877-4e1e-a196-fbbecbc5bc6d} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0755e4f0-3f92-4a67-ad14-e9f287f76fbc} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{2615f050-9c18-4267-b711-8e3687dc0145} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{ca295d63-514a-4ed0-9b5f-640890f2366b} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cb0d9d8c-535e-4352-ba8f-65c3c8676612} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{f02fabcb-92dd-475a-98af-14217bd50746} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1e0de227-5ce4-4ea3-ab0c-8b03e1aa76bc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gyikdcsf (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gyikdcsf (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\10213904 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\14149534 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SmartShopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Program Files\smartshopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Program Files\smartshopper\Bin (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Program Files\smartshopper\Bin\2.0.25 (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Program Files\smartshopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\db (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\dwld (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\report (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\res2 (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\db (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\dwld (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\report (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\res2 (Adware.SmartShopper) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Application Data\hfxshr\hcwpsftav.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\A2D.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\A2E.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\A2F.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\A53.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\A54.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\A57.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\BkvH.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\MTvF.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\QexV.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\voDl.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temporary Internet Files\Content.IE5\FUCT0OHU\eHf7e1061cV03f01730002R65f550bf102Tbc679e0eQ00000000901801F0016000aJ0d000601l0409K505b4a463180[1] (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temporary Internet Files\Content.IE5\R0B6KNFX\eHf7e1061cV03f01730002R65f550bf102Tbc679e1aQ00000000901801F0016000aJ0d000601l0409K505b4a4630dP000301080[1] (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temporary Internet Files\Content.IE5\U947YNKF\eHf7e1061cV03f01730002R65f550bf102Tbc679e0eQ00000000901801F0016000aJ0d000601l0409K505b4a463181[1] (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temporary Internet Files\Content.IE5\U947YNKF\eHf7e1061cV03f01730002R65f550bf102Tbc679e1aQ00000000901801F0016000aJ0d000601l0409K505b4a4630dP000301081[1] (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Application Data\hfxshr\hcwpsftav.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\A2D.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\A2E.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\A2F.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\A53.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\A54.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\A57.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\BkvH.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\MTvF.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\QexV.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\voDl.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temporary Internet Files\Content.IE5\FUCT0OHU\eHf7e1061cV03f01730002R65f550bf102Tbc679e0eQ00000000901801F0016000aJ0d000601l0409K505b4a463180[1] (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temporary Internet Files\Content.IE5\R0B6KNFX\eHf7e1061cV03f01730002R65f550bf102Tbc679e1aQ00000000901801F0016000aJ0d000601l0409K505b4a4630dP000301080[1] (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temporary Internet Files\Content.IE5\U947YNKF\eHf7e1061cV03f01730002R65f550bf102Tbc679e0eQ00000000901801F0016000aJ0d000601l0409K505b4a463181[1] (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temporary Internet Files\Content.IE5\U947YNKF\eHf7e1061cV03f01730002R65f550bf102Tbc679e1aQ00000000901801F0016000aJ0d000601l0409K505b4a4630dP000301081[1] (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0006311.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0006486.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0006518.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0006551.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0006585.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007303.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007478.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007704.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007879.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007910.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007943.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0007977.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0008575.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0008750.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0008781.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0008814.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9EB4E15C-1F50-407F-A9EA-E42416BAEB60}\RP208\A0008848.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TMP000000013889CB4F5E546C1F (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TMP000000016D4549DAFC0B0B10 (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TMP000000017C092668D2F9B3EE (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TMP00000002A5F73E8D3565C983 (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TMP0000000420B8FF9CAF1289DC (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\14149534\14149534 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SmartShopper\SmartShopper - Comapre product prices.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SmartShopper\SmartShopper - Compare travel rate.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SmartShopper\SmartShopper Help.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\SmartShopper\Uninstall SmartShopper.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\Config.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\db\Aliases.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\db\Sites.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\dwld\Phishinglist.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\dwld\WhiteList.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\report\aggr_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\report\send_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\res2\Phishinglist.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Application Data\SmartShopper\cs\res2\WhiteList.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\Config.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\dwld\Phishinglist.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\dwld\WhiteList.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\report\aggr_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\report\send_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\res2\Phishinglist.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Application Data\SmartShopper\cs\res2\WhiteList.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACnrvpawrnicpjbaooo.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\tmpwr2 (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\tmpwr2 (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Chauntil Zimmerman\Local Settings\Temp\d.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\HelpAssistant\Local Settings\Temp\d.exe (Trojan.Dropper) -> Quarantined and deleted successfully.




Upon restart there are no pop up security warnings and I was able to open programs.

#7 shrdt

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Posted 26 February 2010 - 02:05 PM

ok, good that the restart doesn't show any pop ups

BUT you should still run malwarebytes again ( FULL SCAN ) and the other antivirus stuff just to be sure the " Delete virus/trojan/rootkit " didn't reinstall itself

once you run everything again, post the results, looks like you almost have everything cleared :thumbsup:

side note:

i county open anything i didconntect the pc cod of pron and also after u get rid of it ur ie wont work ok pm and ill tel u how 2


I believe this says:

I couldnt open anything, but I did connect the PC ( cod of pron? Call of Duty of Pornography? I'm confused on this one ) and the virus seemed to have removed my IE, since it did not work. OK Private Message me, and I'll tell you how to ( How to what? Even more confused now )

no offense intended there balkrish999, but I really don't know what you're talking about there

Edited by shrdt, 26 February 2010 - 02:08 PM.


#8 balkrish999

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Posted 26 February 2010 - 02:44 PM

no cos the same problem happened to me i was tyoinbg this in a rush

i siad after i re booteed my internet my ie explore wanst working i had to re set the settings then it worked thats why hope u uderstand thanks bye glad i helped here :thumbsup:

#9 Sashacat

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Posted 26 February 2010 - 03:48 PM

Your Malwarebytes' has the most recent database ver 3796. That's good.
"Quarantined and Deleted Successfully" is an indication that Malwarebytes's is finding/removing the infections.
It DOES NOT mean you are free of all infections yet.

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Your Malwarebytes' scan showed infected "Restore Points".
To ensure that no infected "Restore Points" remain on your hard drive, you will want to TURN OFF (Disable) System Restore, which will DELETE ALL RESTORE POINTS. (When everything is fixed, you can turn System Restore back ON.)

Windows XP:
http://support.microsoft.com/kb/310405

Windows Vista:
http://www.bleepingcomputer.com/tutorials/windows-vista-system-restore-guide/

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Use ATF Cleaner:
http://www.atribune.org/index.php?option=c...5&Itemid=25

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Notes for Windows Vista users:
On Windows Vista that "Windows Temp" is disabled, to empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator"

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Run RKill:
http://www.technibble.com/rkill-repair-tool-of-the-week/
Rkill is a small, freeware and portable tool designed to terminate active malware processes allowing you to use other removal tools. Rkill is made by a Microsoft MVP “Lawrence Abrams” and is available in 4 different extensions. An .EXE, .COM, .SCR and a .PIF file.
The reason why Rkill comes in 4 different versions is because some malware will block .EXE files in an attempt to prevent you from running other malware removal tools, so this gets around that problem.

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Check for any updates to Malwarebytes' and run another scan.
Detailed instructions here:
How to use Malwarebytes' Anti-Malware to scan and remove malware from your computer
Posted by Grinler on February 16, 2010

http://www.bleepingcomputer.com/virus-remo...alware-tutorial

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SUPERAntiSpyware:
Detailed instructions (and link to download) here:
How to use SUPERAntiSpyware to scan and remove malware from your computer
Posted by Grinler on November 2, 2009

http://www.bleepingcomputer.com/virus-remo...pyware-tutorial


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Following are instructions for the ESET scan given to me by etavares (a member of the Malware Response Team):

I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


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When you report back, please post the results (copy/paste the ENTIRE CONTENTS of the scan results into your reply) for the Malwarebytes', SUPERAntiSpyware and the ESET online scans,
and whether you are still experiencing symptoms or not.

If we don't change the direction we are going,
We are likely to end up where we are headed.




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