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Windows 7 - Multiple BSoD


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#1 Kittyprawn

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Posted 26 February 2010 - 01:49 AM

Two days ago, I received my custom built computer and have playing mostly World of Warcraft and doing my normal web surfing with no issues. This evening I went to play a game "Global Agenda" and experienced my first BSoD within 10 minutes. I rebooted the computer, noticed nothing pressing, and received no solution from Windows. Thinking it was perhaps a driver or a fluke, I started the game again. Within 30 minutes, I experienced my second BSoD. I start searching for the stop of the second BS, and come across possible hotfixes for the problem from Microsoft. However, I attempt both possibly applicable hotfixes, and neither are actually applicable. I am now at a loss. I found this website, and after installing BlueScreenView, I find that it was different errors for each BSoD. I believe one is from a NVidia driver, but I can't be certain.

Here are the dump files:

BSOD 1 -

==================================================
Dump File : 022510-20467-01.dmp
Crash Time : 2/25/2010 9:18:36 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0dc50140
Parameter 2 : fffff880`0ff8f230
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5cef8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\022510-20467-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

BSoD 2-

==================================================
Dump File : 022510-15787-01.dmp
Crash Time : 2/25/2010 9:56:00 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa81`e0013f90
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02cb635f
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+608693
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\022510-15787-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

A few system specs:

Intel Core i5 750 Processor
4 x 2GB DDR3-1600
NVidia GeForce GTS 250 - 1GB Single
Microsoft Windows & Home Premium

Let me know if any other information would be useful. I'm really at a loss. Any suggestions will be helpful.

Thanks!

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#2 cryptodan

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Posted 26 February 2010 - 01:50 PM

Seems like DirectX and your Video Card drivers need to be installed/updated.

#3 MrBruce1959

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Posted 27 February 2010 - 12:19 AM

Make sure during high graphics rendering that your video card's getting enough cool air, I have not researched your video card, but if it has an attached cooling fan make sure it is doing its job with keeping the video cards processor cool.

I take it, it mostly happens when you are playing video games, there is a lot of rendering going on that paints your games video frame by frame, when those frames require a lot of fast scanning, the processor starts to over heat and eventually crashes the computer.
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