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#1 sandman1374

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Posted 26 February 2010 - 01:44 AM

Can anyone help with this problem? I keep getting this message when doing what I would consider just medium to heavy duty researching/surfing (not a gamer) on my windows 7 64 bit system. Device manager tells me I'm running ATI Tech driver, date 4/24/2009, version 8.56.1.15. I realize this graphics card (ATI Radeon X1550 w/256GB) may be a little out of date and low on capacity but all I do is research/email and surf. Not sure if I have a driver issue or just plain need to replace this possibly outdated card. It does give me a 4.7 "Graphics" and a 4.1 "Gaming graphics" rating in Windows Experience Index. Graphics all look good for everything I do and overall PC performance has always been very good. I've tried a few different ATI Cat updates but without any success. Windows update says I'm running the best driver for the application. Any thoughts or suggestions would greatly be appreciated.

Custom, AMD R7 1800x @ 3925MHz. ASUS Crosshair VI Hero, 2 x 8GB G-Skill Flare-X @ 3466MHz 14-13-13-26-1T, Samsung 960 m.2 NVMe OS. Samsung 840 Pro 120GB SSD OC OS. 2TB WD Blck data, 4TB WD Red Storage, EVGA G2 850 PSU, HD7970 3GB w/XSPC Razor WB. EK C6H Monoblock,  D5 Vario, RX360 rad,RS360 rad, EX140 rad, Xigmatek Elysium. Win10 Pro x64, Linksys WRT1900 ACS, Firefox Beta, Avast Free, Malwarebytes Pro, CCleaner,


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#2 Baltboy

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Posted 26 February 2010 - 11:04 AM

Update your driver here http://support.amd.com/us/gpudownload/wind...mp;lang=English
Get your facts first, then you can distort them as you please.
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#3 sandman1374

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Posted 27 February 2010 - 01:02 AM

Thank you Baltboy. I have located and tried this before but as you may be able to tell I'm not that experienced when it comes to graphics issues. Took your advice and updated to latest driver version once again to see if there may have been something I overlooked during last attempt. I believe my last attempt was just before this version came out near the end of Jan 2010.Took a good long look through installation process and might have found an error in how it was installed last time. I'll give it a try for a few days and see how it goes. Thanks again for taking the time to reply!!!

Custom, AMD R7 1800x @ 3925MHz. ASUS Crosshair VI Hero, 2 x 8GB G-Skill Flare-X @ 3466MHz 14-13-13-26-1T, Samsung 960 m.2 NVMe OS. Samsung 840 Pro 120GB SSD OC OS. 2TB WD Blck data, 4TB WD Red Storage, EVGA G2 850 PSU, HD7970 3GB w/XSPC Razor WB. EK C6H Monoblock,  D5 Vario, RX360 rad,RS360 rad, EX140 rad, Xigmatek Elysium. Win10 Pro x64, Linksys WRT1900 ACS, Firefox Beta, Avast Free, Malwarebytes Pro, CCleaner,


#4 the_patriot11

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Posted 27 February 2010 - 01:30 AM

you might try rolling it back to, sometimes the latest driver doesnt work, or using vista 64 bit drivers. Also, make sure your chipset drivers are up to date.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#5 sandman1374

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Posted 27 February 2010 - 01:52 PM

Now after installing latest driver from ATI (2-26-2010 7:10pm) at least I never saw the dreaded message notification but still have "Video Hardware Error" listed on Reliability Report on today's date (2-27-2010 1:36am) along with M/S Office Outlook stopped responding and was closed. I've never seen this one with M/S Outlook till today which makes me feel as there might be more of a problem then first anticipated. I am able to confirm graphics driver install was successful both in device manager and reliability report. Any other thoughts???

Custom, AMD R7 1800x @ 3925MHz. ASUS Crosshair VI Hero, 2 x 8GB G-Skill Flare-X @ 3466MHz 14-13-13-26-1T, Samsung 960 m.2 NVMe OS. Samsung 840 Pro 120GB SSD OC OS. 2TB WD Blck data, 4TB WD Red Storage, EVGA G2 850 PSU, HD7970 3GB w/XSPC Razor WB. EK C6H Monoblock,  D5 Vario, RX360 rad,RS360 rad, EX140 rad, Xigmatek Elysium. Win10 Pro x64, Linksys WRT1900 ACS, Firefox Beta, Avast Free, Malwarebytes Pro, CCleaner,


#6 the_patriot11

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Posted 27 February 2010 - 03:54 PM

the video card may just be faulty to, have you tried a different card in there?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#7 sandman1374

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Posted 02 March 2010 - 12:00 AM

Thank you patriot09 for also replying on this post. I also took your advice, and between new drivers not working any better and not have any other cards to try on hand, (that's why I posted on BC in the first place lol) and the general lack of interest on this topic I've spent the last couple days researching a new graphics card to replace this 3 year old (entry level IMO) Sapphire Radeon X1550. Even thou it's always been good for what I do with XP I'm now just tired as heck with error messages on win 7 x64 and decided to just up grade the darn thing and see how a BFG NVIDIA card will perform in it's place. I do wish to say this (politely), I was hoping for a little more input that may have been more decisive in naming the cause instead of just throwing new parts at it lol. But I do realize that it isn't always possible. Thank you both Baltboy and patriot09 for your assistance in this matter, it is VERY appreciated!

Custom, AMD R7 1800x @ 3925MHz. ASUS Crosshair VI Hero, 2 x 8GB G-Skill Flare-X @ 3466MHz 14-13-13-26-1T, Samsung 960 m.2 NVMe OS. Samsung 840 Pro 120GB SSD OC OS. 2TB WD Blck data, 4TB WD Red Storage, EVGA G2 850 PSU, HD7970 3GB w/XSPC Razor WB. EK C6H Monoblock,  D5 Vario, RX360 rad,RS360 rad, EX140 rad, Xigmatek Elysium. Win10 Pro x64, Linksys WRT1900 ACS, Firefox Beta, Avast Free, Malwarebytes Pro, CCleaner,





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