step 01: turn off PC
step 02: turn on PC, and be sure to go into safe mode with networking
step 03: get a cup of coffee ( or a drink you enjoy ) while safe mode starts up
step 04: sigh and get impatient because safe mode can take a while to start up, tap fingers on desk
step 05: once safe mode has started access the internet and go to malwarebytes.org, download mbam, install and update.
step 06: after mbam updates and restarts, start a full scan on PC ( this will take a long time since it will look at EVERY file on the PC )
step 07: go get some lunch, watch a movie, practice that one bass riff that you haven't practiced in awhile, you know the one.
step 08: check to see if the scan has completed, if yes, follow the on screen prompts and remove what infected files ( if any ) are there.
step 09: go to step 06 and repeat, if this is the second attempt at step 09, and infections are still appearing, keep repeating till infections show 0
step 10: report back here with news of what has progressed. Also list the programs used to open said files, are they word or excel files? pdf's? avi's?
this also could be a User Account issue where somehow your log in has been bumped down to basic user, with no access to anything...
but here's hoping the steps will help
Edited by shrdt, 26 February 2010 - 11:27 AM.